Customer Service Liaison Specialist

3 weeks ago


Salt Lake, Utah, United States Sapp Bros. Full time
About Us

Sapp Bros., Inc. is a growing chain of travel centers committed to providing excellent customer service and quality products. Our mission is to treat every customer as 'our guest' by offering a clean environment, superior service, and competitive pricing.

Job Summary

We are seeking a highly skilled Service Writer to join our dynamic team. This individual will provide top-notch customer service, manage workflow efficiently, and maintain a safe working environment.

Key Responsibilities
  • Communicate effectively with customers from initial contact to completion of maintenance.
  • Operate Lock Out Tag Out procedures for all vehicles receiving work.
  • Assist customers with their vehicle inquiries and write service tickets as necessary.
Requirements
  • High school diploma, GED, or equivalent preferred.
  • Minimum of 1 year of previous related experience in a service advisor or service writer role preferred.
  • Experience with typing or keyboarding required.
  • Valid Driver's License with a good driving record required.
What We Offer
  • Competitive salary: $45,000 - $60,000 per year, based on experience.
  • Benefits package, including Health Insurance, Vision & Dental Insurance, Life & Accident Insurance, Short & Long Term Disability, 401k, Employee Referral Program, Paid Time Off, Paid Holidays, On-Demand Pay, Uniform & Footwear Program, Employee Assistance Program, Gym Membership Reimbursement, Tuition Reimbursement, Discounts on Gasoline & Diesel - 25 cents off, Store & Restaurant Discounts, Career Advancement.
  • Opportunities for advancement and career growth.


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