Customer Service Liaison

6 days ago


Salt Lake, Utah, United States Vortex Industries Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at Vortex Doors. This individual will be responsible for providing exceptional customer service, resolving inquiries, and ensuring a positive customer experience.

Key Responsibilities
  • Interact with customers via phone or email in a professional and courteous manner, addressing inquiries and providing information.
  • Identify and analyze customer needs, providing creative solutions when necessary and scheduling the appropriate services.
  • Maintain detailed and accurate records of customer interactions and resolutions in our customer management system.
  • Dispatch vehicles and coordinated personnel to meet customer requests, considering factors like location, urgency, and availability.
  • Develop an understanding of our products and door services to provide accurate information to customers.

Estimated Salary: $45,000 - $60,000 per year.



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