Program Support Specialist

7 days ago


Powhatan, United States Commonwealth of Virginia Full time
Job Summary

We are seeking a highly organized and detail-oriented Program Support Technician to join our team at the State Farm Training Center. As a key member of our support staff, you will provide administrative assistance to our training programs, ensuring the smooth operation of our daily activities.

Key Responsibilities
  • Provide clerical and administrative support to the State Farm Training Center, including maintaining filing systems, copying and distributing materials, and purging inactive files.
  • Prepare and maintain automated and manual filing systems, ensuring accurate and timely filing of documents.
  • Assist with file preparation and class folder preparations, ensuring all documents are filed and sent to the Academy of Staff Development (ASD) in accordance with ASD guidelines and Virginia Department of Criminal Justice Services (DCJS) Standards.
  • Perform data entry into automated databases, utilizing Microsoft Office and other software applications.
  • Provide exceptional customer service and communication skills, responding to inquiries and disseminating information in a courteous and professional manner.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 2 years of experience in administrative support or a related field.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
Preferred Qualifications
  • Experience working in a training or educational setting.
  • Knowledge of corrections information systems (CORIS) and automated databases.
  • Background in record keeping and filing systems.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional support, we encourage you to apply for this exciting opportunity.



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