Front Desk Registration Specialist

6 days ago


Lexington, Kentucky, United States The University of Kentucky Full time

Job Summary: The University of Kentucky is seeking a highly skilled and detail-oriented individual to join our team as a Patient Relations Assistant/UKHC. This role is responsible for providing exceptional patient care and administrative support in our outpatient clinic.

Key Responsibilities:

  • Greet patients and families in a warm and welcoming manner, ensuring a positive first impression of our clinic.
  • Register patients and obtain necessary information, including demographic and insurance details.
  • Verify insurance coverage and benefits, ensuring accurate and timely processing of claims.
  • Manage cash handling and financial transactions, maintaining accurate records and balances.
  • Prepare and maintain accurate and up-to-date medical records, adhering to strict confidentiality and security protocols.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare professionals.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Basic computer skills and proficiency in electronic medical records systems.


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