Customer Experience Representative
4 days ago
As a Customer Experience Representative with Alysa DiMarco - State Farm Agent, you will play a vital role in promoting State Farm's premier insurance and financial service products. Our agents are dedicated to providing exceptional customer experiences, and we are seeking a motivated individual to join our team.
Key Responsibilities- Forge lasting relationships with customers and proactively follow up to ensure continued satisfaction.
- Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
- Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
- Simple IRA
- Hourly pay plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
- Professional development
- Abundant opportunities for career advancement within our agency
- Hiring Bonus
- Genuine interest in marketing products and services that align with customer needs and preferences.
- Exceptional communication skills across all channels - written, verbal, and attentive listening.
- A people-centric mindset with a keen eye for detail.
- Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
- Proficiency in learning and navigating computer functions efficiently.
- Collaborative spirit, thriving in a dynamic team environment.
- Bilingual Spanish preferred
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
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