Training Program Coordinator

2 weeks ago

Jersey City, New Jersey, United States Raise Full time

Join Our Team Raise is currently seeking a Learning Coordinator to enhance our educational initiatives. Below is a detailed overview of the role.

Compensation: $25-28/hour on W2.

Work Arrangement: Primarily onsite with flexibility for remote work.

Work Schedule: Full-time, Monday to Friday, 40 hours per week.

Contract Duration: 4-month engagement with potential for extension.

Position Summary:

  • The Learning Coordinator is essential in facilitating the implementation of both new and ongoing training programs. This role ensures excellence in execution and provides strategic guidance to business partners while managing comprehensive delivery logistics for all learning channels globally, aimed at delivering a superior learning experience.
  • Key Responsibilities: Intern Training, New Employee Orientation, Continuing Education, CM People Manager, and various Ad Hoc Programs.

Project Management:

  • Oversee U.S. and International program deliveries, ensuring all logistical needs are met, including invitations, pre-work, and program support. Adhere to monthly deadlines set by Business Support.
  • Handle logistical administration tasks, such as tracking participant attendance and learning history.
  • Coordinate logistics for U.S. Elevate, Global Emerging Talent Programs, and U.S. CM People Manager Program.
  • Develop and manage project plans to fulfill all logistical delivery requirements.
  • Collaborate with learning team members, HR business partners, and other stakeholders to effectively prepare, plan, and execute all logistical program delivery needs.
  • Prepare charge-outs and invoices for processing.
  • Act as the main point of contact for facilitators and site contacts regarding participant arrangements and logistical setups.
  • Engage with external and internal professionals and service providers as necessary.
  • Coordinate with facilities, catering, and logistics for all programs.

Learner Support:

  • Provide initial support for learners regarding logistical inquiries and assist with the Company Learning mailbox and central line.
  • Investigate and resolve issues raised by learners or escalated from the HR Service Centre.
  • Design surveys and compile reports using Tembo Social/Achievers.

Operational Efficiency:

  • Ensure consistent application of established processes and best practices, proactively recommending improvements.
  • Stay updated with SharePoint tools, including documented processes and job aids.
  • Provide backup support to team members during their absences.

Essential Qualifications:

  • 2-4 years of relevant experience.
  • Proven event planning experience is essential, demonstrating strong organizational and time management skills.
  • Proficient in Microsoft Excel, Word, Outlook, and PowerPoint.

Preferred Qualifications:

  • Experience supporting programs delivered through various learning channels (both in-person and virtual).
  • Basic understanding of learning evaluation methods and forms.

Skills & Competencies:

  • Exhibits a service-oriented mindset.
  • Strong interpersonal and written communication abilities.
  • Attention to detail and effective problem-solving skills.

Personal Attributes:

  • Demonstrates a client-focused approach in decision-making and actions.
  • Able to manage competing priorities and effectively prioritize tasks.
  • Committed to teamwork, fostering strong relationships with business partners and team members.

Raise PBC is dedicated to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants, promoting diversity in the workplace.

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