Customer Support Specialist

1 week ago


MagstattleBas, Grand Est, United States biBERK Insurance Services Full time

biBERK Insurance Services, a proud member of the Berkshire Hathaway family, is on a trajectory of significant expansion and is poised for even greater success. As a digitally-focused organization, we specialize in providing business insurance solutions, including workers' compensation, liability, commercial auto, and umbrella policies. We are in search of dedicated service professionals who are eager to contribute to our growth and success.

Key Responsibilities

The Client Services Representative will be tasked with, but not limited to:

  • Upholding exceptional service standards within the industry
  • Promptly processing all incoming leads
  • Demonstrating reliability and the ability to handle multiple tasks
  • Maintaining a strong focus on teamwork and collaboration
Desired Qualifications

We seek candidates who possess the following qualifications:
  • Experience in customer service
  • Current Property & Casualty License preferred, but not mandatory
  • Familiarity with Auto Insurance is advantageous
  • Background in the insurance sector
About biBERK

biBERK provides commercial insurance buyers with access to coverage options from the esteemed Berkshire Hathaway group of Insurance Companies, recognized as one of the most financially robust insurance groups globally. Our parent company, Berkshire Hathaway Inc., is a diversified holding company with interests spanning various industries, including insurance, energy, transportation, and manufacturing. Most policies issued through biBERK are underwritten by Berkshire Hathaway Direct Insurance Company (BHDIC), an insurer rated A++ by AM Best.

BHDIC is based in Omaha, Nebraska, and together with the biBERK team, is dedicated to assisting small business owners in acquiring affordable insurance directly from a reliable and financially sound insurance provider.

Benefits Overview

Some of the highlights of our benefits package include:
  • A positive work environment with opportunities for advancement
  • Subsidized parking in downtown
  • Competitive salary with a bonus structure
  • Generous vacation and sick leave policies
  • Holidays off
  • 401(k) plan with company matching
  • Comprehensive healthcare benefits
  • Tuition reimbursement after six months of employment
In compliance with pay transparency regulations, the starting compensation for this role is $19.00 per hour, with potential for commission and/or incentive pay. Final compensation will be determined based on candidate qualifications, geographic location, and other lawful considerations.

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