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Customer Support Specialist

2 months ago

MagstattleBas, Grand Est, United States biBERK Insurance Services Full time

biBERK Insurance Services, a proud member of the Berkshire Hathaway family, is on a remarkable growth trajectory and is poised for even greater expansion. As a leading online provider of business insurance solutions, including workers' compensation, liability, commercial auto, and umbrella policies, we are seeking dedicated service professionals to enhance our team.

Key Responsibilities

The Client Services Representative will undertake various responsibilities, including but not limited to:

  • Upholding exceptional service standards within the industry
  • Promptly processing all incoming leads
  • Demonstrating reliability and the ability to manage multiple tasks
  • Contributing to a collaborative team atmosphere
Desired Qualifications

We are in search of candidates who possess the following attributes:Experience in customer serviceCurrent Property & Casualty License is preferred but not mandatoryFamiliarity with auto insurance is advantageousBackground in the insurance sectorAbout biBERK

biBERK is the go-to platform for commercial insurance buyers seeking coverage from the reputable Berkshire Hathaway group of Insurance Companies, recognized as one of the most financially robust insurance groups globally. Our parent company, Berkshire Hathaway Inc., is a diversified holding entity with interests spanning various industries, including insurance, energy, transportation, and manufacturing. Most policies are underwritten by Berkshire Hathaway Direct Insurance Company (BHDIC), an insurer rated A++ by AM Best.

BHDIC is based in Omaha, Nebraska, and both BHDIC and the biBERK team are committed to assisting small business owners in efficiently obtaining affordable insurance directly from a trustworthy and financially sound insurance provider.

Benefits Overview

Some of the highlights of our benefits package include:
  • A supportive work environment with opportunities for advancement
  • Subsidized parking options
  • Competitive salary with bonus potential
  • Generous vacation and sick leave policies
  • Closed on major holidays
  • 401(k) plan with company matching
  • Comprehensive healthcare benefits
  • Tuition reimbursement available after six months of employment

In alignment with pay transparency regulations, the starting compensation for this role is $19.00 per hour, with additional commission and incentive pay potential. Final compensation will be determined based on candidate qualifications, geographic location, and other permissible factors.