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Customer Support Specialist

2 months ago

MagstattleBas, Grand Est, United States biBERK Insurance Services Full time

About biBERK Insurance Services

biBERK, a subsidiary of Berkshire Hathaway, has witnessed remarkable expansion since its inception and is poised for further growth. As a technology-driven entity, we specialize in providing business insurance solutions, including workers' compensation, liability, commercial auto, and umbrella policies. We are in search of dedicated service professionals to enhance our team.

Key Responsibilities

The Client Services Representative will be tasked with a variety of responsibilities, including but not limited to:

  • Upholding exceptional service standards within the industry
  • Promptly processing all incoming leads
  • Demonstrating reliability and the ability to handle multiple tasks
  • Fostering a collaborative team environment
Qualifications

We seek candidates who possess the following qualifications:
  • Experience in customer service
  • Preferred but not mandatory: Current Property & Casualty License
  • Preferred: Background in Auto Insurance
  • Experience within the insurance sector
Why Choose Us?

At biBERK, we provide commercial insurance solutions to business owners through the reputable Berkshire Hathaway group of Insurance Companies, recognized as one of the most financially robust insurance groups globally. Our parent company, Berkshire Hathaway Inc., is a diversified holding company with interests spanning various industries, including insurance, energy, transportation, and manufacturing. Most policies are underwritten by Berkshire Hathaway Direct Insurance Company (BHDIC), an AM Best rated A++ insurer.

Benefits Overview

We offer a range of benefits, including:
  • A supportive work environment with opportunities for advancement
  • Subsidized parking
  • Competitive salary with bonus potential
  • Generous vacation and sick leave
  • Holidays off
  • 401(k) plan with company matching
  • Comprehensive healthcare benefits
  • Tuition reimbursement after six months of employment

In compliance with pay transparency regulations, the starting compensation for this role is $19.00 per hour, plus potential commission and/or incentive pay. Final compensation will be determined based on candidate qualifications and other permissible factors.