Property Management Support Specialist
2 weeks ago
The Property Management Support Specialist plays a vital role in assisting with various operational tasks within the property management sector. This position is essential for maintaining a high standard of service and fostering strong relationships with clients and tenants.
Key Responsibilities:
- Provide comprehensive administrative assistance, including handling phone inquiries, document preparation, and managing correspondence. Ensure the efficient coordination of office supplies and facilitate document dispatch.
- Support lease management functions by abstracting lease agreements and maintaining an organized database, ensuring all property documentation is systematically filed.
- Prepare and manage bid proposals and service agreements, while monitoring aging reports and following up on outstanding payments in accordance with company policies.
- Process invoices accurately in the accounting system, oversee tenant transitions including furniture logistics, and manage maintenance requests and purchase orders.
- Maintain up-to-date tenant information in the database and ensure compliance with operational procedures as outlined in the Property Operations Manual.
- Oversee the processing of staff hours, expense reports, and check requests, ensuring timely billing for tenant-related charges.
- Assist in the preparation of annual budgets and monthly financial summaries, including managing bank deposits as needed.
Required Qualifications:
- A minimum of 1 year of experience in real estate property management.
- Proficiency in administrative support within an office setting, with a strong emphasis on computer skills, including data entry and document management.
- Familiarity with Microsoft Outlook, Word, and Excel, with basic Excel skills.
- Experience in a client-facing role, demonstrating professionalism and polished communication skills.
- Strong organizational and time management abilities.
- High school diploma or equivalent.
Preferred Qualifications:
- Additional experience in commercial real estate management.
- Possession of or willingness to obtain a Commercial Real Estate License.
- Experience with property management software such as Yardi.
- Bachelor's degree in a related field.
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