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Area Property Supervisor

2 months ago

Madison, Wisconsin, United States Wisconsin Management Company Full time
Job Overview

Wisconsin Management Company is seeking a qualified full-time Regional Property Manager to lead a varied multi-site property portfolio. Experience with affordable housing initiatives is essential. WMC provides competitive salaries, comprehensive benefits, flexibility, and paid time off.

POSITION SUMMARY:

The Regional Property Manager is tasked with managing a designated portfolio of properties to optimize financial performance in line with the owner's goals while ensuring that all residents enjoy a clean, safe, and well-maintained living environment.

KEY RESPONSIBILITIES:

Minimum of 5 years of prior experience in multi-site residential management and mid-level management leadership.

The role encompasses oversight of all operational, financial, and compliance elements of a Market, RD, LIHTC, 811 PRA portfolio.

  • Contributes to the development and execution of policies, procedures, and operational processes.
  • Provides effective leadership and guidance to staff, fostering a workplace culture of respect, collaboration, and professional development.
  • Exhibits a strong work ethic, dependability, and the capacity to work autonomously.
  • Demonstrates excellent communication and customer service skills.
  • Possesses knowledge of EEO and Fair Housing regulations.
  • Maintains composure and focus under pressure; treats all individuals with respect and dignity; takes responsibility for personal and team actions; upholds confidentiality.
  • Follows and implements company policies, employee handbooks, property manuals, and other governing documents.
  • Reviews and authorizes evictions as necessary and participates in legal proceedings related to eviction.
  • Oversees daily management of on-site staff, seasonal workers, temporary employees, and vendors.
  • Ensures adherence to rent collection policies, including timely legal actions for delinquent rent.
  • Ensures compliance with screening criteria and policies.
  • Addresses resident complaints and inquiries effectively.
  • Monitors the progress of capital improvement initiatives.
  • Ensures vacant units are prepared for rental, assessing the condition of vacated units and monitoring common areas for potential issues, including safety hazards.
  • Ensures all customer and agency complaints are resolved promptly and appropriately.
  • Responsible for ensuring all personnel respond to resident requests or complaints in a timely, efficient, and courteous manner.
  • Ability to cultivate relationships and resolve issues with tenants, vendors, and employees in a professional manner while fostering strong business relationships.
  • Guides on-site teams in identifying suitable sales and marketing strategies that align with established goals and occupancy targets.
  • Identifies potential market challenges; educates self and staff about competitors and market conditions.
  • Evaluates and recommends adjustments to rent/pricing strategies, ensuring accuracy and updates for websites and printed materials.
  • Recommends and implements corrective actions to address noncompliance on-site.
  • Supervises special projects as directed.
  • Performs other duties as assigned by management.

QUALIFICATIONS:

To excel in this role, candidates must demonstrate the ability to fulfill each essential duty satisfactorily. The qualifications listed below represent the knowledge, skills, and abilities required.

  • High school diploma or GED; 5 years of relevant experience and/or training; or an equivalent combination of education and experience. A bachelor's degree is a plus.
  • COS, CPO, and/or AHM designations are preferred.
  • Experience managing a portfolio of Conventional/Market, RD, LIHTC, 811 PRA programs.

MANAGEMENT SKILLS:

  • Must possess strong capabilities in managing and motivating others, with effective communication skills for interacting with residents, prospects, and vendors.
  • Strong administrative and organizational abilities.
  • Proven time management skills; capable of prioritizing multiple tasks effectively to completion.
  • Ability to engage effectively with senior executives.

TRAVEL REQUIREMENTS:

  • Must have reliable transportation.
  • Must possess a valid driver's license with a satisfactory driving record and proof of automobile liability insurance; the position requires a personal vehicle to fulfill job responsibilities.
  • Willingness to travel to various properties to oversee project progress and evaluate staff performance.

TECHNICAL SKILLS:

  • To perform this job successfully, candidates should be familiar with operational software utilized at the property level, such as Yardi, Rent Cafe, and Right Source.

*All positions are contingent upon successful completion of background screening and reference checks.