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Customer Support Specialist

2 months ago


Carlsbad, United States Ultimate Staffing Services Full time
Position Overview

The Customer Support Specialist plays a crucial role in delivering exceptional service to our clients. This position involves:

  • Handling a high volume of incoming communications via phone, email, and chat from customers.
  • Investigating, addressing, and fulfilling customer inquiries and service requests efficiently.
  • Collaborating effectively within a team setting.
  • Maintaining close communication with both team members and management.
  • Adhering to established guidelines and protocols within the customer service environment.
  • Following company policies and procedures diligently.

Equal Opportunity Employment
Ultimate Staffing Services is committed to providing equal employment opportunities to all qualified applicants, regardless of race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We also consider all qualified applicants, including those with criminal histories, in accordance with applicable state and local laws.