Patient Financial Advocate

3 weeks ago


Bellevue, Washington, United States Fred Hutchinson Cancer Center Full time
Job Summary

We are seeking a highly skilled Financial Counselor to join our team at Fred Hutchinson Cancer Center. As a Financial Counselor, you will play a critical role in providing exceptional patient care and support by assisting patients with financial needs, insurance enrollment, and financial assistance applications.

Key Responsibilities
  • Assess Patient Financial Needs: Evaluate patients' financial situations and provide guidance on available resources and options.
  • Insurance Enrollment and Assistance: Assist patients with enrolling in state, federal, and health benefit insurance plans, and provide information on program qualifications and benefits.
  • Financial Assistance Applications: Help patients complete financial assistance applications and ensure timely processing.
  • Customer Service and Communication: Provide excellent customer service and communicate effectively with patients, families, and healthcare teams.
  • Financial Data Management: Maintain accurate and up-to-date financial records and data, and perform reconciliations as needed.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: Minimum of one year of experience in financial counseling, patient accounting, or patient access in a healthcare setting.
  • Knowledge and Skills: Knowledge of state and federal programs, excellent communication and interpersonal skills, and ability to work effectively in a team environment.
Preferred Qualifications
  • Certified Washington Health Plan Finder: Certification in Washington Health Plan Finder is preferred.


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