Personal Lines Service Representative
3 days ago
Harrison Gray Search and Consulting LLC is seeking a highly skilled Customer Service Representative to join our team in the Personal Lines department. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities- Production Support
- Collaborate with agents, account executives, and account managers to complete applications and submit them to eligible carriers.
- Prepare proposals and renewal summaries to ensure accurate and timely submissions.
- Maintain our agency management system with up-to-date and accurate data to ensure seamless operations.
- Administer processing and suspense of new business, renewals, cancellations, and endorsement requests to meet client needs.
- Prepare certificates, binders, surety bonds, and general correspondence to support client relationships.
- Complete MVR requests and trucking certificates according to scheduled rotation to ensure compliance.
- Administer change requests and endorsements to ensure timely and accurate processing.
- Administrative
- Organize tasks and resources to complete work and meet deadlines according to established procedures to ensure efficient operations.
- Make decisions on a variety of tasks frequently requiring discretion, judgment, and initiative guided by general procedures or standards.
- Respond to incoming phone calls and emails promptly and effectively to provide excellent customer service.
- Perform basic office functions including emailing, filing, scanning, copying, and faxing to support team operations.
- Customer Service
- Deliver exceptional customer service according to Customer Service Standards with a goal of exceeding customer expectations with every interaction.
- Promote a customer-focused environment by providing friendly, courteous, and helpful service to internal and external customers.
- Answer customer questions and resolve complaints in a timely and efficient manner to ensure client satisfaction.
- Support a team-oriented environment by interacting in a professional, collaborative, and respectful manner with all employees, clients, customers, and/or vendors.
- Education and/or Work Experience Requirements
- High School diploma or equivalent required. Associates or Bachelors degree preferred.
- Work experience required to perform this job satisfactorily is typically acquired through a minimum of one-year insurance industry experience in personal lines.
- Required Knowledge and Skills
- Excellent verbal and written communication skills.
- Strong analytical thinking and organizational skills.
- Ability to interact professionally and effectively with customers and team members.
- Proficient computer skills including the ability to document and access information.
- Ability to follow existing processes, procedures, and verbal instruction.
- Ability to manage multiple priorities, accurately, efficiently, and independently.
- Attention to detail and ability to complete tasks with a high degree of accuracy.
- License and Certification Requirements
- Current licensure or ability to obtain a Property & Casualty Resident Intermediary granted by the State of Wisconsin.
-
Personal Lines Insurance Specialist
1 month ago
La Crosse, Wisconsin, United States Harrison Gray Search and Consulting LLC Full timeAbout the RoleHarrison Gray Search and Consulting LLC is seeking a highly skilled Customer Service Representative to join our team in a Personal Lines role. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProduction SupportCollaborate with agents, account...
-
Personal Lines Insurance Specialist
1 month ago
La Crosse, Wisconsin, United States Harrison Gray Search and Consulting LLC Full timeAbout the RoleHarrison Gray Search and Consulting LLC is seeking a highly skilled Customer Service Representative to join our team in a Personal Lines Insurance role. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProduction SupportCollaborate with agents,...
-
Service Sales Representative HVACR
2 weeks ago
La Crosse, Wisconsin, United States Benedict Refrigeration Service Full timeJob Title: Service Sales Representative HVACRWe are seeking a highly motivated and experienced Service Sales Representative to join our team at Benedict Sales & Service, Inc. in La Crosse, Wisconsin.Job Summary:The Service Sales Representative will be responsible for developing and maintaining a network of customer relationships to drive sales opportunities...
-
Service Sales Representative HVACR Specialist
1 month ago
La Crosse, Wisconsin, United States Benedict Refrigeration Service Full timeJob SummaryWe are seeking a highly motivated and experienced Service Sales Representative to join our team at Benedict Refrigeration Service. As a Service Sales Representative, you will be responsible for building and maintaining relationships with customers, promoting preventative maintenance agreements, and driving service sales.Key...
-
La Crosse, Wisconsin, United States Jason Banitt Farmers Insurance Agency Full timeJob OverviewWe are seeking a highly motivated and determined Sales Representative/Customer Service Representative to join our team at Jason Banitt Farmers Insurance Agency. As a Sales Representative, you will be responsible for building relationships with clients, identifying their insurance needs, and providing personalized solutions.Key...
-
Customer Service Representative
4 weeks ago
La Crosse, Wisconsin, United States Festival Foods Full timeAbout Festival FoodsWe are a Wisconsin-based, family- and employee-owned grocery retailer committed to delivering exceptional service and value to our guests. With over 40 full-service supermarkets across the state, we strive to make a positive impact in the communities we serve.Job SummaryWe are seeking a skilled Customer Service Representative to join our...
-
Territory Service and Sales Representative
3 days ago
La Crosse, Wisconsin, United States Ecolab Full timeJob Title: Territory Service and Sales RepresentativeEcolab is seeking a skilled Territory Service and Sales Representative to join our team. As a key member of our Institutional team, you will be responsible for providing exceptional service to our customers in the hospitality, foodservice, and long-term care industries.Key Responsibilities:Conduct...
-
Territory Service and Sales Representative
1 week ago
La Crosse, Wisconsin, United States Ecolab Full timeJob Title: Territory Service and Sales RepresentativeEcolab is seeking a highly motivated and skilled Territory Service and Sales Representative to join our team. As a key member of our Institutional team, you will be responsible for providing exceptional service to our customers in the hospitality, foodservice, and long-term care industries.Key...
-
Territory Sales and Service Representative
2 weeks ago
La Crosse, Wisconsin, United States Ecolab Full timeJob Title: Territory Service and Sales RepresentativeEcolab is seeking a motivated and skilled Territory Service and Sales Representative to join our team. As a key member of our Institutional team, you will be responsible for providing exceptional customer service and sales support to our clients in the La Crosse, WI market.Job Summary:We are looking for a...
-
Customer Service Representative
4 weeks ago
La Crosse, Wisconsin, United States LeadCar Toyota La Crosse Full timeJob SummaryWe are seeking a highly skilled and professional Customer Service Representative to join our team at LeadCar Toyota La Crosse. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients, ensuring a positive and memorable experience for all visitors to our dealership.Key...
-
Member Service Representative
6 days ago
La Crosse, Wisconsin, United States G.E.C.U. Full timeJob Title: Member Service RepresentativeWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at G.E.C.U. This is a full-time position that requires a strong commitment to providing exceptional service to our members.Key Responsibilities:Provide account information and open new accounts for membersHandle member...
-
Customer Service Representative
3 weeks ago
La Crosse, Wisconsin, United States Harrison Gray Search and Consulting LLC Full time{"Responsibilities": "**Production Support*** Complete applications in coordination with Agent, Account Executive or Account Manager(s) and submit to eligible carriers* Prepare proposals and renewal summaries* Maintain agency management system with up-to-date and accurate data* Administer processing and suspense of new business, renewals, cancellations, and...
-
Member Service Representative
3 days ago
La Crosse, Wisconsin, United States G.E.C.U. Full timeMember Service RepresentativeWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at G.E.C.U. This full-time position offers a competitive salary, excellent benefits, and a dynamic work environment.Key Responsibilities:Provide exceptional customer service to members, responding to their inquiries and resolving...
-
Customer Service Representative
2 weeks ago
La Crosse, Wisconsin, United States Walman Full timeCustomer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Walman Optical Company. As a key member of our Optical Lab, you will be responsible for providing exceptional customer service, ensuring timely order fulfillment, and maintaining accurate data entry.Key Responsibilities:Receive and respond...
-
Patient Service Representative
3 weeks ago
La Crosse, Wisconsin, United States Midwest Dental Group Full timeWe are seeking a highly skilled and enthusiastic Patient Service Representative to join our team at Midwest Dental Group.About the Role:As a Patient Service Representative, you will play a vital role in ensuring the smooth operation of our dental practice. Your primary responsibilities will include:Key Responsibilities:Providing exceptional patient care and...
-
Customer Service Representative
3 weeks ago
La Crosse, Wisconsin, United States Enterprise Mobility Inc Full time{"title": "Customer Service Representative", "description": "Job SummaryEnterprise Mobility Inc is seeking a highly skilled Customer Service Representative to join our team. As a key member of our branch staff, you will provide exceptional customer service to internal and external customers, ensuring a positive experience for all.Key ResponsibilitiesProvide...
-
Customer Service Representative
2 weeks ago
La Crosse, Wisconsin, United States National Seating & Mobility Full timeAbout National Seating & MobilityWe are a leading provider of mobility solutions, dedicated to improving the lives of our clients. Our team is passionate about delivering exceptional care and service, and we are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative.Job SummaryThe Customer Service...
-
Customer Service Representative
2 weeks ago
La Crosse, Wisconsin, United States Marine Credit Union Full timeJob SummaryMarine Credit Union is seeking a highly skilled Member Service Representative to provide exceptional customer service and support to our members. As a key member of our team, you will be responsible for handling daily banking needs, providing accurate account information, and promoting Credit Union products.Key Responsibilities:Provide exceptional...
-
Customer Service Representative
1 week ago
La Crosse, Wisconsin, United States Kwik Trip Full timeAbout Kwik TripKwik Trip is a leading convenience store chain that prides itself on providing exceptional customer service and a clean, welcoming environment for its customers.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be...
-
Customer Service Representative
6 days ago
La Crosse, Wisconsin, United States G.E.C.U. Full timeJob SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at G.E.C.U. This full-time position offers a competitive salary, excellent benefits, and a dynamic work environment.Key ResponsibilitiesProvide exceptional customer service to members, responding to their inquiries and resolving issues in a timely...
