Customer Service Specialist

4 weeks ago


Schenectady, New York, United States MAXIMUS Full time

At Maximus, we are seeking a skilled Customer Service Specialist to join our team in a Call Center Operations role. This is a regular full-time position that requires excellent communication and problem-solving skills. As a Customer Service Specialist, you will be responsible for providing top-notch customer service to our clients, resolving issues in a timely and professional manner, and working collaboratively with our team to achieve our goals. If you have a passion for delivering exceptional customer experiences and are looking for a challenging and rewarding role, we encourage you to apply.

**Key Responsibilities:**

* Provide customer service to clients via phone, email, and chat
* Resolve customer complaints and issues in a timely and professional manner
* Collaborate with the team to achieve our goals and objectives
* Stay up-to-date with company policies and procedures

**Requirements:**

* 1+ year of customer service experience
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment
* High school diploma or equivalent

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment



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