Intake Specialist

1 week ago


Los Angeles, California, United States Legal Aid Society of San Diego Full time
About the Role

We are seeking a highly skilled and compassionate Intake Specialist to join our team at the Legal Aid Society of San Diego. As an Intake Specialist, you will play a critical role in providing exceptional service to our clients and ensuring that they receive the support they need to navigate the legal system.

Key Responsibilities
  • Conduct thorough and empathetic interviews with clients to gather information and assess their legal needs.
  • Determine eligibility for our services and make referrals as necessary.
  • Enter accurate and timely data into our client database.
  • Provide excellent customer service and respond to client inquiries in a professional and courteous manner.
  • Work collaboratively with our team to ensure seamless communication and efficient case management.
Requirements
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Proficiency in Microsoft Office and ability to learn our database system.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Bilingual English and Spanish skills a plus.
What We Offer

We offer a competitive salary and benefits package, including medical, dental, and vision coverage, as well as a 403(b) retirement plan and dependent care FSA. Our team is committed to creating a positive and inclusive work environment, and we offer opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about providing exceptional service to our clients and are committed to our mission, we encourage you to apply.


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