Office Operations Coordinator

2 weeks ago


Charlotte, North Carolina, United States Thompson Child & Family Focus Full time
Job Overview

Position: Administrative Coordinator

Employment Type: Full-time

Location: Charlotte, NC

About Us

Thompson Child & Family Focus is dedicated to fostering a supportive environment for children and families through innovative therapy, education, and preventive care.

Benefits

What We Offer:

  • Three weeks of paid time off (PTO) in the first year, plus ten paid holidays.
  • Comprehensive health, dental, and vision insurance options.
  • Short-term and long-term disability insurance.
  • Life insurance coverage.
  • 401K matching program.
  • Education reimbursement opportunities.
  • Paid time off for community volunteering.
  • Free Employee Assistance Program (EAP) services.
  • Mileage reimbursement for work-related travel.
  • Multiple avenues for professional growth.
  • Provided technology tools such as an iPhone and laptop for eligible positions.
  • Clinical supervision reimbursement for qualifying roles.
Compensation

Hourly Rate: $14.50 - $16.50

Key Responsibilities
  • Manage front office operations, including reception duties and visitor management.
  • Conduct monthly maintenance checks for facility management.
  • Ensure a comfortable environment within the facility.
  • Assist staff with various clerical tasks as needed.
  • Perform data entry and facilitate communication regarding facility management.
  • Provide courteous assistance and information to the public.
  • Respond to inquiries about the organization and send referral forms as necessary.
  • Effectively communicate with individuals in various situations.
  • Maintain calendars for meeting rooms and assist with scheduling needs.
  • Process incoming and outgoing mail and manage mailroom operations.
  • Support office staff with supply orders and deliveries.
  • Handle room reservations and prepare necessary materials.
  • Manage petty cash and client payment processes.
  • Coordinate volunteer support and complete medical record requests.
  • Perform additional duties as assigned.
Qualifications
  • High school diploma or GED with a minimum of one year of administrative experience.
  • Proficiency in MS Word, Excel, and Outlook.
  • Ability to interact calmly and tactfully with the public and internal stakeholders.
  • Clear communication skills in English; knowledge of Spanish is a plus.
  • Capability to work independently and coordinate with others when necessary.
Physical Requirements

The physical demands of this role include walking, sitting, using hands for various tasks, and effective communication. Reasonable accommodations may be made for individuals with disabilities.

This job description outlines the primary responsibilities and functions of the position and should not be considered exhaustive.



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