Service Lane Consultant

6 days ago


Cedar Rapids, Iowa, United States MSX International Full time
Responsibilities
  • Implement service strategies with dealership service departments to grow business, increase dealer profitability, customer satisfaction, and customer service retention
  • Implement, train, and monitor dealers on service lane processes
  • Become a center of expertise with OnStar and service lane tools: Service Workbench, Online Service Scheduling, etc.
  • Work collaboratively with decision-makers at all levels of dealership management to increase objectives
  • Provide face-to-face sales and technical training
  • Assist dealers with OnStar reactivations and improving LOF/MPVI cycle times

Requirements:

  • Previous automotive experience preferred
  • Excellent communication skills, both in person and over the phone
  • Ability to develop presentations and deliver them to small groups
  • Knowledge of OnStar and OEM connected vehicle systems a plus

Benefits:

  • Competitive salary: $60,000 - $80,000 per year
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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