Customer Service Representative

3 weeks ago


Cedar Rapids, Iowa, United States Wal-Mart Stores , Inc. Full time
Role Overview:
The Cashier & Front End Services team plays a critical role in providing an excellent customer experience and driving sales growth. As a member of this team, you will be responsible for processing transactions, handling customer inquiries, and maintaining a clean and organized store environment. This is a full-time or part-time position with varying schedules, including evenings, weekends, and holidays. If you are a motivated and customer-focused individual who is looking for a rewarding career, we encourage you to apply

About the Position:
This role requires excellent communication and customer service skills, as well as the ability to work effectively in a fast-paced environment and multitask. You must be able to process customer transactions accurately and efficiently, handle customer inquiries, and maintain a clean and organized store environment. You will also participate in visual merchandising and stock replenishment as needed.

Key Responsibilities:
* Process customer transactions accurately and efficiently* Provide exceptional customer service and respond to customer inquiries* Maintain a clean and organized store environment, including the checkout lanes and surrounding areas* Work collaboratively with other associates to achieve sales goals and promote a positive store image* Participate in visual merchandising and stock replenishment as needed

Benefits:
* Competitive hourly wage range of $14.00 to $26.00* Opportunities for annual or quarterly performance incentives* Premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour based on schedule, facility, season, or specific work performed* A comprehensive benefits package, including medical, vision, and dental coverage, 401(k), and paid time off* Eligibility requirements apply to some benefits and may depend on job classification and length of employment* Benefits are subject to change and may be subject to specific plan or program terms

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