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IT Support Specialist

1 month ago

Fort Myers, Florida, United States Fort Myers Broadcasting Full time
IT Assistant Job Description

Fort Myers Broadcasting Company is seeking a full-time IT Assistant to provide essential support to our IT department.

As an IT Assistant, you will work closely with the IT administrator and other departments to troubleshoot issues, implement solutions, and contribute to the overall efficiency and security of our IT infrastructure.

Key Responsibilities:
  • Provide technical support to end-users, resolving hardware, software, and network issues in a timely manner.
  • Assist in the installation, configuration, and maintenance of hardware and software systems.
  • Help manage and monitor network infrastructure, including routers, switches, and firewalls.
  • Perform routine system updates and upgrades to ensure optimal performance and security.
  • Assist in maintaining documentation of IT processes, procedures, and configurations.
  • Collaborate with the IT administrator to identify areas for improvement and implement solutions.
  • Provide training and support to users on IT-related topics as needed.
Requirements:
  • Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
  • Prior experience in a similar IT support role preferred.
  • Strong knowledge of computer hardware, operating systems, and software applications.
  • Familiarity with network protocols, configurations, and troubleshooting techniques.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) a plus.
Benefits:
  • Willing to train.
  • Friendly and supportive work environment.
  • Chance to work with cutting-edge technology and make a meaningful impact.
  • Full-time new hires: Eligible to participate in all Company benefit plans, including:
    • Health, Dental, Vision Insurance, and HSA
  • Eligibility for company-paid benefits such as life insurance & EAP and employee-paid benefits such as short-term disability
  • PTO - Earned on Accrual Basis
  • Company-Paid Holidays
  • 401(k)

Southwest Florida is often praised as being one of the healthiest and happiest places in the world with miles of white-sand beaches and a dynamic community.

Broadcast Center is an Equal Opportunity Employer and we are a drug-free and smoke-free environment.