IT Support Specialist

1 month ago


Fort Lauderdale, Florida, United States WheelHouse IT Full time
Job Opportunity

WheelHouse IT, a leading Managed Service Provider in South Florida, is seeking a motivated and detail-oriented Support Agent to join our team. As the entry-level position on our Support Desk, this role offers a unique opportunity to gain hands-on experience in the field of IT.

Key Responsibilities:

  • Provide exceptional customer service via phone and email
  • Resolve technical issues and create tickets for further assistance
  • Configure hardware and install common peripheral devices
  • Offer application support for Office/Microsoft 365, QuickBooks, and other software
  • Collaborate with technicians to resolve complex issues

Requirements:

  • Basic technical knowledge and passion for technology
  • Excellent communication and problem-solving skills
  • Ability to work a standard Monday-Friday schedule with occasional nights/weekends
  • Local to the greater Fort Lauderdale area

What We Offer:

  • Competitive hourly rate of $14-$16
  • Benefits package including health, vision, and dental insurance
  • 401(k) plan with company match
  • Company-sponsored cell phone for personal use
  • Opportunities for professional growth and development

At WheelHouse IT, we prioritize our employees' growth and well-being. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.


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