Showroom Operations Specialist

2 weeks ago


Naples, Florida, United States Fuse Specialty Appliances Full time

Fuse Specialty Appliances, a premier distributor of luxury kitchen and home appliances, is in search of a Showroom Operations Specialist. This role is essential in providing administrative support to our sales team, managing customer inquiries, and assisting various team members as needed.

Key Responsibilities:

  • Proactively assist the sales team with product orders and manage quotations effectively.
  • Maintain and update customer and prospect details within the customer relationship management (CRM) system.
  • Address and resolve any issues or discrepancies related to orders promptly.
  • Organize and maintain sales documentation, contracts, and agreements efficiently.
  • Support customers with inquiries regarding product information and order status.
  • Collaborate with different departments to ensure seamless coordination of activities that influence sales.
  • Generate and present regular reports on open orders within CRM systems.

Additional Responsibilities:

  • Work collaboratively across the organization to communicate effectively with all stakeholders involved in customer success.
  • Establish and nurture relationships with customers to better understand and fulfill their needs.
  • Maintain a positive attitude and demonstrate the ability to work well under pressure.
  • Deliver exceptional customer service in a dynamic environment.

Work Schedule:

Monday - Friday: 8:30 am - 5:00 pm

Rotating Saturday

Benefits:

Bonus eligibility and medical benefits commence following the start date.



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