Medical Office Coordinator

6 days ago


Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full time
Job Summary

Penn Medicine is committed to delivering exceptional patient care and advancing medical research. As a Unit Clerk, you will play a vital role in supporting the patient care team by providing administrative assistance and ensuring seamless communication between team members and patients/families.

Key Responsibilities
  • Provide receptionist support, including answering telephones, greeting visitors, and responding to patient call lights.
  • Ensure accurate and timely processing of health information records, including duplication, assembly, and maintenance.
  • Input information into various computer systems, navigating through components of the computerized order entry and documentation system.
  • Communicate STAT and NOW orders to RNs or other pertinent staff within established guidelines.
  • Coordinate with ancillary and support services to ensure adequacy of office-related equipment and forms.
  • Utilize patient progression software to communicate with patient support services and coordinate in-house escort, special dietary orders, and menu delivery.
  • Notify nursing staff of new room assignments and attend to patient and family needs by coordinating visits for local clergy and interpreter services.
  • Promptly notify the nurse in charge if unable to complete tasks or assignments as directed.
  • Attend educational sessions at the request of the Nurse Manager and maintain a neat and organized work environment.
Credentials

H.S. Diploma/GED (Required)

Post-high school education, including computer courses and medical terminology, is preferred.

About Us

Penn Medicine is an Equal Opportunity and Affirmative Action employer. We consider candidates for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, or any other status protected by applicable law.



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