ServiceNow Developer

1 month ago

Washington, Washington, D.C., United States Volt Full time
Job Summary:

Volt is seeking a skilled ServiceNow Developer to support ongoing ServiceNow continuous improvement projects of existing ServiceNow implementation for an enterprise. The successful candidate will be able to adapt to client needs, and to support the implementation of the ServiceNow roadmap. The ServiceNow Developer will collaborate with a diverse workforce within a matrix environment and be able to communicate effectively in obtaining and synthesizing requirements from external stakeholders, while working with the team to build upon the existing ServiceNow foundation.

Key Responsibilities:
  • Develop ServiceNow custom applications using declarative app engine
  • Provide expert configuration of ServiceNow through systems development lifecycle
  • Provide unit testing of implementation
  • Support development in Agile framework.
  • Support requirements discussions with internal and external stakeholders and third-party contributors
  • Provide subject matter expertise for ServiceNow for the enterprise


Requirements:
  • Bachelor's degree and 4+ years of ServiceNow hands on experience. May consider additional years of experience in lieu of a degree.
  • Must have hands on ServiceNow development experience across multiple modules in particular experience with Customer Service Management (CSM).
  • Experience with HTML5, Angular JS, jQuery and CSS
  • Active ServiceNow Certified Systems Administrator (CSA) Certification or the ability to obtain certification within 3 months of hire date.
  • Familiarity with organizational change management
  • Ability to support multiple projects simultaneously
  • Knowledge of Agile/Scrum concepts
  • Knowledge of ITIL concepts
  • Experience working in a highly matrixed organization
  • Attention to Detail: is thorough when performing work and conscientious about attending to detail.
  • Demonstrates a high degree of customer service and team work. Works well with clients and other vendors in achieving mission success and is committed to providing quality products and services.
  • Strong Communication Skills: be able to expresses key ideas and obtain tangible feedback from cross-functional team members and stakeholders. Must possess strong creative, communication, and collaboration skills.
  • Critical Thinking and Problem Solving: identifies risks and problems, and be able to conduct qualitative and quantitative analysis to generate and evaluate alternatives and to make recommendations.


Nice to haves:
  • ServiceNow Certified Application Developer Certification
  • ServiceNow Certified Implementation Specialist Certification
  • ITIL v3 Foundations Certification
  • Presentation and requirements elicitation skills


Benefits:
Volt offers benefits (based on eligibility) that include the health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email or call (866) - . Please indicate the specifics of the assistance needed.

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Volt is acting as an Employment Agency in relation to this vacancy.

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