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ServiceNow Developer Position

1 month ago


Washington, Washington, D.C., United States Tripoint Solutions Full time
Our team at Tripoint Solutions is seeking a ServiceNow Developer to join our federal customer support team. This position is responsible for core configuration and technical expertise of a federal ServiceNow instance.

You will work with a dedicated team of software developers and should be able to develop, test, and debug ServiceNow software solutions.

The successful candidate should have knowledge of a wide range of ServiceNow tools and modules and proven experience with UI principles and business logic.


Key Responsibilities:
Participate in SDLC processes, designing and developing ServiceNow workflows and integrations.
Analyze customer requirements and system specifications.
Monitor application availability and server activity.
Conduct reviews, tests, and documentation activities.
Create advanced UI designs and respond strategically to vulnerabilities.
Provide tier 3 support to the helpdesk team as needed.

Requirements:
Bachelor's degree in IT or related field.
5+ years in software development, with strong JavaScript, HTML5, CSS, and relational database skills.
3+ years of ServiceNow configuration and development experience (ITSM, ITOM, and App Development, scripting, etc.).
Familiarity with Public Sector Digital Services implementation.
Proven expertise in implementing at least two ServiceNow modules, preferably ITSM and Change Management.
Experience with REST/SOAP API integrations and troubleshooting network issues.
Excellent communication skills, with the ability to convey technical concepts clearly.
ServiceNow Certification

Clearance Requirements:
A Federal Public Trust clearance is required.
Applicants selected will be subject to a government security investigation.
US Citizenship required.

Benefits:
Tripoint Solutions offers a comprehensive benefits package, including medical, dental, vision benefits, flexible spending accounts, company-paid life and disability insurance, paid-time off, 11 paid holidays, 401(k) retirement plan, and eligibility to receive impact bonuses each quarter. Additionally, we offer a professional development reimbursement program to pursue undergraduate, graduate, training, and certifications.