Venture Operations Specialist
1 week ago
About AngelList
We accelerate innovation by supporting startups and venture capital firms. Our platform provides financial infrastructure, tools, and resources for successful fundraising and portfolio management.
Acknowledging our scale is significant, we're focused on innovating the venture finance ecosystem. Come join us to drive growth and impact.
Customer Relations Team Overview
The Customer Relations team serves as the primary point of contact for our General Partner clients. We collaborate with Account Managers to deliver exceptional client experiences, ensuring operational efficiency and fund performance.
Job Summary
We seek a highly motivated Venture Operations Specialist to support our Customer Relations team in the NYC office. You will work closely with Account Managers to coordinate fund investments, troubleshoot client issues, and serve as a subject matter expert on fund operations.
Main Responsibilities
- Supporting Customer Relations Associates and Team Leads in owning fund operation actions and product support issues for General Partners.
- Executing operational tasks efficiently and effectively, ensuring processes are followed, goals are met, and standards are maintained.
- Delivering an exceptional client experience through accurate, concise, and action-oriented communications with GPs, their investors, and portfolio companies.
- Collaborating with cross-functional teams to surface new solutions for our GPs and achieve common goals.
Requirements and Qualifications
To be successful in this role, you should have:
2 years of experience within a rapidly growing startup or fintech organization.A strong desire to engage in problem-solving activities, proactively identifying issues and taking initiative to find solutions.A willingness to continuously learn and develop skills, with a commitment to personal and professional growth.Resourcefulness, ambition, and a quick learning ability.Superb attention to detail, catching edge cases every time.A deep love of startups and passion for understanding the infrastructure of venture finance.Benefits and Perks
We offer competitive compensation, including an estimated salary of $80,000 - $110,000 per year, based on location and experience. Benefits include comprehensive health insurance, 401(k) matching, flexible PTO, and access to our Funders & Founders Program. Learn more about our benefits and programs at https://angell.ist/venture-benefits and https://join.angellist.com/.
AngelList is an equal opportunity employer, committed to diversity and inclusion. We value diverse perspectives and backgrounds in our hiring process. Please apply if you're passionate about startups and venture finance, and want to join our mission to accelerate innovation.
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