Vice President of Event Operations
2 days ago
The Vice President, Match Day Operations & Administration will be a key leader responsible for leading all aspects of the day-to-day operations and administration for Major League Soccer. The VP will liaise with and partner with our Clubs to supervise stadium renovations and large-scale building upgrades.
Responsibilities- Lead stadium renovations projects with added support for new stadium planning, ensuring our venues are world-class and exceptional.
- Serve as the relationship manager for internal stadium consultant(s), fostering strong partnerships and effective communication.
- Collaborate with external facing consulting firms as the project management liaison, ensuring successful implementation of stadium projects.
- Formulate original strategies to enhance the Match Day Experience for fans by conducting surveys, exchanging data, and refining practices.
Collaborate with key departments and individuals across the organization to create a comprehensive match day operations manual that promotes consistency and efficiency in operations.
Develop a strategy for managing match day operations in the future and efficiently handle department administration, always aiming for the highest standards.
Provide valuable guidance on internal league-wide compliance initiatives, ensuring adherence to regulations and policies.
D deliver a compliance dashboard and reporting mechanisms for internal match day operations leadership, enabling effective decision-making.
Develop a strategy for the Soccer Operations Center, focusing on efficiency, longevity, and operational excellence.
Field AdministrationSupport the advancement of essential field projects through active involvement with field specialists, applying proven methods for field conditions, and establishing uniform maintenance procedures.
Support the documentation and presentation materials for the field testing group, ensuring clear and concise communication.
MLS Administration SupportServe as a liaison with the Club Performance Group for monitoring and ensuring compliance with minimum standards, fostering collaboration and high-performance standards.
Partner with the Emerging Ventures group to identify stadium innovation opportunities and stay at the forefront of industry advancements.
Collaborate with the Sporting Technology team on Match Day Technology integration, ensuring seamless operations and enhancing the overall fan experience.
Develop a set of tools for match day operations that will enhance key objectives set by leadership, using technology to improve efficiency.
Leadership QualitiesFoster continuous improvement and innovation by developing effective strategies for all unit functions.
Show outstanding leadership and communication abilities, including managing relationships and effectively interacting with executives.
Exhibit expert crisis management, decision-making, and critical thinking skills to navigate complex situations.
Effectively manage and motivate cross-functional teams, driving collaboration and high-performance.
Display a commitment to quality work, organizational ethics, integrity, and compliance.
Possess strong people skills with the ability to effectively communicate, both verbally and in writing.
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