Automotive Service Consultant
2 weeks ago
Employee Benefits:
- Attractive Compensation Package
- Comprehensive Medical and Dental Coverage from Day One
- 401K Plan available after 90 days
- Generous Paid Time Off
- Paid Sick Leave
- Vacation Benefits
- Training Programs
- Opportunities for Career Growth
- Engage with clients to identify their vehicle service and repair requirements
- Enhance customer satisfaction through strong relationship-building skills
- Uphold the company's commitment to ethical practices, professional appearance, and superior customer service
- Track the status of each vehicle throughout the service day and provide regular updates to clients
- Boost profitability by optimizing sales and implementing promotional strategies
- Supervise technicians in their work on customer vehicles, including time management, parts procurement, and job completion timelines
- Participate in quality assurance processes
- Contribute to the formulation and documentation of standard operating procedures as necessary
- High school diploma or equivalent qualification
- Valid commercial driver's license with a clean driving record
- Formal training in service advisory skills, customer satisfaction, and quality assurance
- Experience as an automotive service advisor
- Fluency in reading, writing, and speaking English
- Ability to maintain focus and complete tasks amidst interruptions
- Strong multitasking capabilities
- Proficient in the use of computers and business equipment
We are proud to be an equal opportunity employer and are committed to creating a diverse environment free from discrimination and harassment.
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