Insurance Industry Customer Support Specialist

7 days ago


Charlottesville, Virginia, United States State Farm Insurance Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at State Farm Insurance. In this role, you will provide exceptional support to customers, ensuring their needs are met promptly and efficiently.

Key Responsibilities:

  • Assist customers with inquiries, complaints, and policy changes
  • Provide accurate and timely information regarding insurance products and services
  • Process policy applications, renewals, and cancellations
  • Handle billing and payment inquiries
  • Resolve customer issues and complaints in a professional and efficient manner
  • Collaborate with team members to ensure customer satisfaction
  • Maintain accurate customer records and update information as needed
  • Follow company policies and procedures to ensure compliance with insurance regulations
  • Stay updated on industry trends and changes in insurance policies
  • Continuously improve knowledge and skills through training and development opportunities

Requirements:

  • Bachelor's degree or equivalent experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Proficiency in software applications relevant to the job

What We Offer:

  • An estimated salary range of $45,000 - $65,000 per year
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Generous paid time off and holidays
  • Opportunities for career growth and advancement


  • Charlottesville, Virginia, United States The Wyant Group Full time

    Job TitleA Customer Support Specialist position is available at The Wyant Group, offering a unique opportunity to make a difference in the lives of others.We strive to be our best in every customer interaction. Our commitment to our people and our values carries our agency to new heights each and every year.About the RoleThis is an exciting opportunity for...


  • Charlottesville, Virginia, United States State Farm Insurance Full time

    About the RoleWe are seeking a highly motivated and organized Customer Service Representative to join our team at State Farm Insurance. As a member of our team, you will be responsible for providing exceptional customer service and support, ensuring that our customers' needs are met promptly and efficiently.Key Responsibilities:Assist customers with...


  • Charlottesville, Virginia, United States State Farm Insurance Full time

    Job DescriptionWe are looking for a highly detail-oriented and customer-focused Customer Service Representative to join our team at State Farm Insurance. As a member of our team, you will be responsible for providing exceptional customer service and support, ensuring that our customers' needs are met promptly and efficiently.Key Responsibilities:Assist...


  • Charlottesville, Virginia, United States Silverchair Full time

    Job OverviewSilverchair, a leading independent platform partner for scholarly and professional publishers, is seeking a Customer Care Advisor to provide exceptional support to academic and scholarly scientific, technical, and medical publishing customers. This role involves serving as the first point of contact for assistance via phone, email, chat, or...


  • Charlottesville, Virginia, United States vacle Full time

    Client Support SpecialistWe are looking for a skilled Client Support Specialist to join our team. As a Client Support Specialist, your primary role will be to provide exceptional customer support to our clients.The ideal candidate will have a strong understanding of CRM software and be able to communicate effectively with customers.Update and maintain...


  • Charlottesville, Virginia, United States Craddock Sirius Insurance Full time

    Skill and Knowledge RequirementsTo be successful in this role, you will need excellent communication and interpersonal skills, along with a strong ability to build and maintain relationships with clients.You should have a good understanding of the insurance industry and its various products and services, as well as the ability to learn and adapt quickly.A...


  • Charlottesville, Virginia, United States Craddock Sirius Insurance Full time

    About the RoleCraddock Sirius Insurance has an opening for a Customer Service Advocate Professional.The starting salary for this position is approximately $50,000 per year, based on industry standards and location.As a Customer Service Advocate Professional, you will serve as the main point of contact for clients, providing exceptional support and ensuring...


  • Charlottesville, Virginia, United States Craddock Sirius Insurance Full time

    Job OverviewCraddock Sirius Insurance is seeking a highly skilled Customer Service Advocate to join their team. This role offers a competitive salary of $60,000 - $80,000 annually, depending on experience and education.The ideal candidate will have strong communication and problem-solving skills, with the ability to build and maintain relationships with...


  • Charlottesville, Virginia, United States Craddock Sirius Insurance Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advocate at Craddock Sirius Insurance.The starting salary for this position is around $55,000 per year, with opportunities for commissions based on licensing status and previous insurance industry experience.


  • Charlottesville, Virginia, United States Better Living Inc Full time

    About the RoleWe are seeking a skilled and customer-focused individual to join our team as a Building Materials Sales Support specialist at Better Living Inc. This is an exciting opportunity to work in the construction industry, supporting sales efforts and ensuring exceptional customer service.Key Responsibilities:Provide expert support to sales teams by...


  • Charlottesville, Virginia, United States Desktop & Depot Support Full time

    Company OverviewAt Desktop & Depot Support, we are a hybrid cloud and managed services consulting firm with deep partnerships with IT services industry leaders. Our team is dedicated to providing optimal support to our customers.


  • Charlottesville, Virginia, United States Sally Beauty Holdings Full time

    Company OverviewSally Beauty Holdings is a leading beauty supplier in the world, dedicated to empowering customers to express themselves through hair and beauty.Salary RangeWe offer an estimated $40,000 - $60,000 annual salary for this role, depending on experience.About the JobThis Beauty Industry Sales Specialist role involves creating a memorable shopping...


  • Charlottesville, Virginia, United States Better Living Inc Full time

    About Better Living IncEstablished in 1893, Better Living Inc is a family-owned business with a rich history of delivering exceptional products and services to the building and construction industry.Job SummaryWe are seeking a highly motivated and customer-focused Building Materials Sales Support specialist to join our team. As a key member of our sales...


  • Charlottesville, Virginia, United States Craddock Sirius Insurance Full time

    About UsAt Craddock Sirius Insurance, we value our employees and offer a supportive work environment.We are a family-owned independent insurance agency with over 30 years of experience in providing top-notch service to our clients.In this role, you will have the opportunity to work closely with our experienced team to deliver exceptional results and build...


  • Charlottesville, Virginia, United States Better Living Inc Full time

    Role OverviewWe are seeking a highly motivated and customer-service-oriented individual to join our team as a Building Materials Sales Support specialist. This role is ideal for those who have a passion for sales, a knack for problem-solving, and a dedication to excellence in the building and construction industry.


  • Charlottesville, Virginia, United States Craddock Sirius Insurance Full time

    Company BackgroundCraddock Sirius Insurance is a family-owned independent insurance agency established in 1984. We pride ourselves on providing exceptional customer service and building long-lasting relationships with our clients.We offer a competitive salary, opportunities for professional growth and development, and a supportive team environment.Bilingual...


  • Charlottesville, Virginia, United States Domino's Pizza LLC Full time

    Customer Experience Specialist Job DescriptionWe are looking for a Customer Experience Specialist to join our team at Domino's Pizza LLC. In this role, you will be responsible for creating a positive customer experience by greeting customers, taking orders, and maintaining a clean and organized store environment.About the CompanyDomino's Pizza LLC is a...


  • Charlottesville, Virginia, United States Gastro Health Full time

    Job Title: Healthcare Support SpecialistWe are seeking a highly skilled and dedicated Healthcare Support Specialist to join our team at Gastro Health. This is a full-time opportunity with great work/life balance, competitive compensation, and benefits package.Job Summary: As a Healthcare Support Specialist, you will play a vital role in ensuring the smooth...


  • Charlottesville, Virginia, United States Craddock Sirius Insurance Full time

    Key ResponsibilitiesCertificate Requests: Support clients as needed with certificate requests, change requests, billing questions, audits, and other service needs that may arise.Promoting Renewals: Remarket policy renewals, contact clients, complete application forms, create renewal proposals, and handle other renewal activities.The ideal candidate will be...


  • Charlottesville, Virginia, United States Hertz Full time

    Job OverviewHertz is seeking a Customer Experience Specialist to provide exceptional customer service and drive business results. As a key member of our team, you will be responsible for delivering a world-class customer experience that exceeds expectations.About the RoleThis role is ideal for individuals who are passionate about delivering outstanding...