State Farm Insurance Policy Advisor
3 weeks ago
We are looking for a highly detail-oriented and customer-focused Customer Service Representative to join our team at State Farm Insurance. As a member of our team, you will be responsible for providing exceptional customer service and support, ensuring that our customers' needs are met promptly and efficiently.
Key Responsibilities:
- Assist customers with inquiries, complaints, and policy changes
- Provide accurate and timely information regarding insurance products and services
- Process policy applications, renewals, and cancellations
- Handle billing and payment inquiries
- Resolve customer issues and complaints in a professional and efficient manner
- Collaborate with team members to ensure customer satisfaction
- Maintain accurate customer records and update information as needed
- Follow company policies and procedures to ensure compliance with insurance regulations
- Stay updated on industry trends and changes in insurance policies
- Continuously improve knowledge and skills through training and development opportunities
Requirements:
- Bachelor's degree or equivalent experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Proficiency in software applications relevant to the job
What We Offer:
- An estimated salary range of $45,000 - $65,000 per year
- A comprehensive benefits package, including medical, dental, and vision insurance
- Generous paid time off and holidays
- Opportunities for career growth and advancement
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