Clinical Operations Representative
2 days ago
We are seeking a highly skilled and detail-oriented Clinical Operations Representative to join our team at Children's National Health System. As a key member of our Ambulatory Services team, you will play a critical role in providing exceptional patient care and administrative support in our outpatient clinics.
Key Responsibilities- Patient Services: Demonstrate accuracy in scheduling patients using our scheduling system, complete computer-aided registration, collect and verify demographic and insurance information, and update systems as needed.
- Information Verification: Verify insurance eligibility, notify parents of required insurance referrals, discuss co-payments and payment methods, and counsel parents on payment schedules.
- Cash Collection: Collect and record co-payments, deposits, and payments in full, and provide receipts to patients.
- Office Support: Answer telephones, address caller needs, distribute mail, and maintain office files and supplies.
- Safety: Promote a safe work environment, speak up when witnessing unsafe behavior, and continuously validate and verify information for decision-making.
- Education: High School Diploma or GED required.
- Experience: 1 year of experience in billing, patient registration, and scheduling, medical insurance verification, and insurance screening.
- Skills: Broad clinic knowledge, customer service skills, computer knowledge, and Microsoft Office experience.
As a Clinical Operations Representative at Children's National Health System, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional patient care and administrative support. We offer a competitive salary range of $39,062.40 - $76,502.40 and a comprehensive benefits package.
Apply today to join our team and make a difference in the lives of our patients and families
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