Director of Financial Operations

11 hours ago

Cambridge, Massachusetts, United States Attain Partners Full time
Job Summary

We are seeking a highly skilled and experienced Director of Financial Aid to join our team at Attain Partners. As a key member of our organization, you will be responsible for managing and overseeing our financial aid operations, ensuring compliance with federal, state, and institutional regulations.

Key Responsibilities
  • Manage and direct a third-party servicer's accurate and timely completion of tasks for key loan projects, including awarding and packaging, C-code verification, and conflicting information resolutions.
  • Oversee loan disbursements, drawdowns, and reconciliation, as well as SAP determinations, appeals, and Refund to Title IV (R2T4) calculations for official and unofficial withdrawals.
  • Manage private loan process, including certification, award eligibility determination, and reconciliation.
  • Provide customer service and counseling to students, parents, and the campus community in person, on the phone, and via email regarding all aspects of the financial aid process.
  • Participate in required reporting, including IPEDS, regulatory, and accreditation boards.
  • Manage Veteran's Affairs funding and identify areas of weakness, initiating corrective action, including developing new processes, policies, and procedures.
  • Lead, develop, and participate in events, including financial literacy sessions, loan exit counseling, graduation, and orientation events.
  • Manage annual Title IV audit process.
Requirements
  • Minimum 2 years of financial aid awarding experience preferred.
  • Thorough understanding of federal financial aid and cash management regulations.
  • Ability to independently manage multiple priorities and responsibilities in a fast-paced, high-pressure environment, while maintaining composure and discretion.
  • Ability to work effectively in a culturally diverse environment independently.
  • Ability to communicate effectively, both orally and in writing.
  • Strong interpersonal skills, including the capacity to work cooperatively with a wide range of individuals.
  • Reliability, confidentiality, and integrity.
Compensation

Attain Partners is committed to fair and equitable compensation practices. Individual base salary for this position is unique to each candidate and will be commensurate with experience, education, and skills, ranging between $80,000 - $100,000. In addition to base salary, this role is eligible for an annual discretionary bonus.

Attain Partners is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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