Logistics Operations Supervisor

2 weeks ago


Indianapolis, Indiana, United States Wildman Business Group LLC Full time
Job Overview

As a Logistics Operations Supervisor at Wildman Business Group LLC, you will be responsible for overseeing route management and ensuring operational excellence. Your primary focus will be on enhancing customer satisfaction and maintaining efficient route coverage.

Key Responsibilities
  • Route Oversight: Conduct thorough assessments of route performance and provide training to team members.
  • Customer Engagement: Regularly visit clients to renew contracts and ensure business retention, aiming for 100% satisfaction.
  • Inventory Management: Perform detailed surveys, check product inventories, and ensure cleanliness standards are met.
  • Issue Resolution: Address any customer concerns promptly, ensuring all issues are resolved within a specified timeframe.
  • Communication: Maintain open lines of communication with team members, providing feedback and support during daily check-ins.
  • Performance Monitoring: Review key metrics such as renewals, lost business, and service reports to drive improvements.
  • Training and Development: Conduct weekly meetings with team members to discuss performance and any policy updates.

In this role, you will play a crucial part in ensuring that our operations run smoothly and that our customers receive the highest level of service. Your leadership will be essential in fostering a collaborative and efficient work environment.



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