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Martha Sanchez-Farmers Insurance Agency in New Mexico is seeking a highly skilled and dedicated individual to fill the role of a Full-Time Customer Service Inside Sales Representative.
Key Responsibilities
- Manage customer accounts to maintain strong business relationships and ensure customer satisfaction.
- Develop and implement strategies to grow and maintain the customer base.
- Provide exceptional customer service and support through proactive sales skills and a positive attitude.
- Meet new business production goals and objectives as established.
- Develop ongoing networking relationships with industry professionals.
- Process customer policy change requests and secure all necessary documents.
- Document each customer contact in a CRM system.
- Provide quotes, make sales presentations, and close sales.
Requirements
- Possess a genuine willingness to learn, be intuitive, and resourceful.
- Create relationships from a cold start.
- Proficiency in multi-tasking, follow-through, and follow-up.
- A Property & Casualty insurance license is required.
- Strong communication skills, both oral and written.
- Ability to tactfully handle stressful and difficult situations.
- Be equipped with great listening and closing skills.
- Bilingual, fluent in both English and Spanish is beneficial.
Benefits
- Hourly Base Salary + Commission + Bonus Opportunities
- Paid Time Off (PTO)
- Hands-on Training
- Career Growth Opportunities
- Evenings Off