Quality Assurance Coordinator
4 weeks ago
**Job Summary**
We are seeking a highly skilled Quality Assurance Coordinator to join our team at ResCare Community Living. As a Quality Assurance Coordinator, you will be responsible for conducting case file record reviews for compliance with regulations and identifying opportunities for improvement or corrective actions.
**Key Responsibilities**
- Conduct site reviews at locations as assigned and submit results.
- Participate in the Pre-Survey Review process.
- Review incident reporting and initiate follow-up when needed.
- Participate in follow-up with corrective action plans.
- Submit weekly QA reports in a timely manner to the Quality Assurance Manager/Supervisor.
- Present feedback to management regarding areas that need improvement.
- Ensure all clients receive a return call within 24 hours of calling.
- Review quality assurance standards, studies existing policies and procedures, and interviews personnel and patients to evaluate the effectiveness of quality assurance programs.
- Implement and monitor standard operating procedures.
**Requirements**
- Associate's degree in Human Services, education, psychology, sociology, or a related field required. Bachelor's degree preferred.
- Minimum two plus years related experience.
- Demonstrated knowledge of quality assurance procedures and federal, state, and local coalition laws and mandates.
- Demonstrated knowledge of computers and knowledge of data management processes.
- Demonstrated knowledge of eligibility determination processes and filing procedures.
**About Our Line of Business**
ResCare Community Living has four decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability.
**Salary Range**
USD $43,888.00 / Year
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