Veteran Service Representative
1 week ago
The Veteran Service Representative (Authorization Quality Review Specialist) is a critical role within the Veterans Benefits Administration, responsible for ensuring the accuracy and quality of compensation and pension claims. As an Authorization Quality Review Specialist, you will play a key part in the quality assurance program, providing technical advice and guidance to Veterans Service Representatives and identifying areas for improvement.
Key Responsibilities
* Conduct quality reviews of claims to determine authorization quality levels and identify training needs
* Provide advisory services to management on quality trend information and develop training strategies to address deficiencies
* Analyze performance deficiencies and quality trends to identify knowledge/skill gaps and provide quality-review services, feedback, and guidance to staff
Requirements
* One year of specialized experience equivalent to the GS-11 level or higher, with a focus on claims management, training, and quality assurance
* Strong analytical and problem-solving skills, with the ability to interpret federal compensation and pension laws and regulations
* Excellent communication and interpersonal skills, with the ability to work effectively with staff and management
Working Conditions
* The work is mostly sedentary, with some walking, standing, and carrying of light items
* The incumbent may be required to push or pull carts to transport claims folders
What We Offer
* A comprehensive benefits package, including health insurance, retirement savings, and paid time off
* Opportunities for professional growth and development, with training and mentorship programs available
* A dynamic and supportive work environment, with a team of dedicated professionals committed to serving our nation's veterans
How to Apply
To apply for this position, please submit your application package, including your resume and a cover letter, to the contact information listed below. We look forward to hearing from you
Contact Information
Anthony Gillespie
Phone: 303-914-5499 x3628
Email: anthony.gillespie@va.gov
Address: St Paul Regional Benefit Office, 1 Federal Dr, Fort Snelling, St Paul, MN 55111-4050
-
Customer Service Representative
2 weeks ago
Gondrecourt-le-Château, Grand Est, United States Frandsen Bank Full timeCustomer Service Representative OpportunityFrandsen Bank & Trust is seeking a part-time Customer Service Representative to provide exceptional support to our customers. This role requires a high level of professional communication, attention to detail, and technical skills to deliver quality service.Key Responsibilities:Provide friendly, accurate, and...
-
Customer Service Representative
2 weeks ago
Gondrecourt-le-Château, Grand Est, United States Frandsen Bank Full timeCustomer Service RepresentativeFrandsen Bank & Trust is seeking a part-time Customer Service Representative to provide exceptional customer support in a team environment. This role requires a high level of professional communication, attention to detail, and technical skills to deliver quality service.Key Responsibilities:Provide superior customer service by...
-
Customer Service Representative
6 days ago
Gondrecourt-le-Château, Grand Est, United States Golden Corral Full timeJob Summary: We are seeking a skilled and friendly Customer Service Representative to join our team at Golden Corral. As a Customer Service Representative, you will be responsible for providing exceptional guest service, ensuring a positive dining experience, and maintaining a clean and welcoming environment.Key Responsibilities:Guest Service: Greet guests...
-
Customer Service Representative
3 weeks ago
Gondrecourt-le-Château, Grand Est, United States National Seating & Mobility Full time{"title": "Customer Service Representative", "description": "Job SummaryAt National Seating & Mobility, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, care givers, and referral sources.Key...
-
Sales and Service Representative
1 month ago
Gondrecourt-le-Château, Grand Est, United States Safety-Kleen Full timeAbout the RoleSafety-Kleen is seeking a highly motivated and detail-oriented Sales and Service Representative to join our team. As a Sales and Service Representative, you will be responsible for providing exceptional customer service, selling products and services, and ensuring the safe and efficient operation of our equipment.Key ResponsibilitiesProvide...
-
Customer Service Representative
3 days ago
Gondrecourt-le-Château, Grand Est, United States U-Haul Full timeCustomer Service Representative Job DescriptionAre you a people person looking for a rewarding career in customer service? Do you have a passion for helping others and providing exceptional service? U-Haul is seeking a Customer Service Representative to join our team!Responsibilities:Assist customers with U-Haul products and services, providing a positive...
-
Customer Service Representative
2 weeks ago
Gondrecourt-le-Château, Grand Est, United States Regions Hospital Full timeJob SummaryThe Customer Service Representative will communicate with patients, hospital staff, and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient.Key ResponsibilitiesCommunicate with patients, hospital staff, and family members to understand and...
-
Customer Service Representative
2 weeks ago
Gondrecourt-le-Château, Grand Est, United States National Seating & Mobility Full timeAbout National Seating & MobilityNational Seating & Mobility (NSM) is a leading provider of complex mobility solutions, serving clients in over 200 cities and Canada. Our mission is to deliver exceptional care and support to individuals with unique mobility needs.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as...
-
Patient Service Representative
4 weeks ago
Gondrecourt-le-Château, Grand Est, United States Northwest Respiratory Services Full timeJob DetailsNorthwest Respiratory Services is seeking a highly skilled Patient Service Representative to join our team in Eagan, Minnesota. As a key member of our inbound call center, you will be the first point of contact for our customers, providing empathetic and accurate communication to support their health and quality of life.Responsibilities:Handle...
-
Patient Service Representative
1 month ago
Gondrecourt-le-Château, Grand Est, United States Northwest Respiratory Services Full timeJob SummaryWe are seeking a highly skilled Patient Service Representative to join our team at Northwest Respiratory Services. As a key member of our inbound call center, you will be the first point of contact for our customers, providing empathetic and accurate communication to support their health and quality of life.ResponsibilitiesHandle high-volume...
-
Customer Service Representative
1 month ago
Gondrecourt-le-Château, Grand Est, United States Randstad Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for managing prescriptions being filled for patients, reaching out to doctors/doctor reps to sign off on prescriptions, and processing prescriptions through our...
-
Customer Service Representative
2 weeks ago
Gondrecourt-le-Château, Grand Est, United States Volt Company Defunct Full timeJob Title: Customer Service RepresentativeVolt is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their satisfaction.Key Responsibilities:Provide timely and...
-
Customer Service Representative
2 weeks ago
Gondrecourt-le-Château, Grand Est, United States Mister Sparky Full timeJob Title: Client Care RepresentativeWe are seeking a highly skilled and customer-focused Client Care Representative to join our team at Mister Sparky.Job Summary:A Client Care Representative at Mister Sparky is responsible for answering incoming client telephone calls and providing exceptional customer service. This role requires strong communication...
-
Customer Service Representative
3 weeks ago
Gondrecourt-le-Château, Grand Est, United States Big I Minnesota Full timeCustomer Service Representative Job DescriptionWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Big I Minnesota. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their insurance-related questions, and processing policy...
-
Guest Services Representative
2 weeks ago
Gondrecourt-le-Château, Grand Est, United States Extended Stay Full timeGuest Services RepresentativeAt Extended Stay, we're looking for a Guest Services Representative to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional customer service to our guests.Key Responsibilities:Assist guests with all requests and respond to their needs in a timely and professional manner.Process...
-
Guest Services Representative
7 days ago
Gondrecourt-le-Château, Grand Est, United States Extended Stay Full timeKey Responsibilities:As a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. This includes:Assisting guests at all times and responding to their requests in a timely and professional manner.Providing reasonable accommodations to guests and processing reservations, registration,...
-
Gondrecourt-le-Château, Grand Est, United States Horton, Inc. Full timeJob Title: Automotive Technical Customer Service RepresentativeHorton, Inc. is seeking a highly skilled Automotive Technical Customer Service Representative to join our team in Roseville, MN. As a key member of our customer service team, you will be responsible for providing exceptional customer service and technical support to our customers.Job Summary:This...
-
Customer Service Representative
2 weeks ago
Gondrecourt-le-Château, Grand Est, United States Cub Full timeJob Title: Customer Service RepresentativeCub is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key Responsibilities:Provide excellent customer service,...
-
Customer Service Representative
2 weeks ago
Gondrecourt-le-Château, Grand Est, United States Raising Cane's Full timeRaising Cane's is seeking a Customer Service Representative to provide exceptional customer experiences. Key responsibilities include:Key Responsibilities:Prepare food orders to standardsTake orders from customers and process payments efficientlyClean tables, floors, and other areas of the restaurantFollow proper safety procedures when handling and/or...
-
Gondrecourt-le-Château, Grand Est, United States Horton, Inc. Full timeJob Title: Automotive Technical Customer Service RepresentativeHorton, Inc. is seeking a highly skilled Automotive Technical Customer Service Representative to join our team in Roseville, MN. As a key member of our customer service team, you will be responsible for providing exceptional customer service and technical support to our customers.Job Summary:This...