Universal Banker I

4 days ago


Andover, Massachusetts, United States Lowell Five Full time
About Lowell Five

We are a leading financial institution in the Merrimack Valley and Southern New Hampshire, with a strong commitment to supporting the economic vitality of our region. Our team is dedicated to providing exceptional customer service and building long-lasting relationships with our clients.

Key Responsibilities

As a Universal Banker, you will be responsible for processing customer transactions and payments, maintaining necessary supplies and cash, and balancing cash drawers and transactions. You will also be expected to deepen your knowledge of account types, products, and services to advise and answer customer questions, and provide excellent customer service to internal and external customers.

Business Development

You will be responsible for educating customers about Bank products and services to meet their needs, recognizing referral or sale opportunities, and initiating introductions to appropriate team members. You will also be expected to meet individual goals for customer retention and deposit relationship growth efforts.

Professional Development

We are committed to the growth and development of our employees, and you will have opportunities to learn and maintain knowledge of Bank products and services, assist in the training of new staff, and strive to maintain an inclusive team environment.

Requirements

We are seeking a highly detail-oriented and organized individual with strong oral communication skills and the ability to build and maintain relationships. You should have previous cash handling and customer service experience in a retail environment, and be able to problem solve and provide solutions to customer issues. You should also be able to multi-task and adapt to change, and have knowledge of Microsoft Office Suite and basic computer skills.
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