Patient Financial Services Representative

3 days ago


New Orleans, Louisiana, United States Ochsner Health Full time
About the Role

We are seeking a highly skilled and detail-oriented Patient Financial Services Representative to join our team at Ochsner Health. As a key member of our revenue cycle team, you will play a critical role in ensuring the financial security of our patients' accounts.

Key Responsibilities
  • Verify patient benefits and obtain authorizations to ensure accurate and timely collection of payments.
  • Provide exceptional customer service to patients, responding to their inquiries and resolving any issues in a professional and courteous manner.
  • Work closely with our billing and collections teams to ensure seamless processing of payments and minimize bad debt.
  • Stay up-to-date with changing regulations and industry standards, applying this knowledge to improve our financial operations and patient satisfaction.
Requirements
  • High school diploma or equivalent required; associate's degree or higher preferred.
  • At least 4 years of experience in a hospital, clinic, or healthcare environment, with a focus on financial services or revenue cycle.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Strong analytical and problem-solving skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
What We Offer

Ochsner Health is committed to providing a supportive and inclusive work environment that fosters growth and development. As a member of our team, you will have access to:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and advancement.
  • A dynamic and collaborative work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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