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Automotive Sales Director
1 month ago
Position Title: Sales Manager - Automotive
Locations: West Palm Beach
Experience the Schumacher Automotive Group Difference
Schumacher Auto Group of the Palm Beaches has been a leader in the automotive industry for over 50 years. Our commitment to customer satisfaction and community involvement has driven our growth and success. We offer a wide range of vehicles from top brands, including Lincoln, Volkswagen, Infiniti, Volvo, Subaru, Chrysler, Dodge, Jeep, and Ram. Our team is dedicated to providing exceptional customer service and ensuring a seamless buying experience.
Why Choose Schumacher Automotive Group?
- Brand Icon Company with a rich history and commitment to excellence.
- Comprehensive Health Benefits Program, including low rates for medical plans, dental insurance, and vision insurance.
- Free Basic Life Insurance and Supplemental Insurance options.
- Employee Assistance Program, providing consulting services and work-life balance support.
- 401K Savings and Retirement plan with company match.
- Paid Time Off, including vacation time, sick time, major holidays, and bereavement leave.
- Family Fund, a company contribution to support employees with medical hardships.
- Degrees at Work Program, offering free education and books at our Delray location.
- Discounts on vehicles, service, and parts for employees.
- Training, resources, and opportunities for career growth and advancement.
Job Summary:
The Sales Manager will be responsible for ensuring the profitability of the dealership by planning, motivating, and coordinating the sales team. This includes hiring, training, and monitoring the performance of salespeople, directing and scheduling department activities, and implementing a prospect tracking and follow-up system.
Key Responsibilities:
- Hire, train, and motivate salespeople to meet sales goals.
- Direct and schedule department activities to ensure proper staffing.
- Ensure each customer is greeted promptly and efficiently.
- Implement and maintain a prospect tracking and follow-up system.
- Assist salespeople in closing deals and communicating with new-vehicle and used-vehicle salespeople.
- Conduct sales training meetings and provide support to meet sales goals.
- Forecast and set realistic monthly goals and objectives for individual salespeople.
- Develop improvement programs for salespeople who are struggling to meet objectives.
- Ensure salespeople maintain a high customer satisfaction rating.
- Recommend dismissal of salespeople who fail to meet dealership standards.
- Follow up with new owners to ensure satisfaction with sales and delivery process.
- Understand and comply with federal, state, and local regulations affecting vehicle sales.
- Maintain and monitor CSI as per manufacturer requirements.
- Maintain a professional appearance and attend managers' meetings as requested.
Requirements:
- 5+ years of dealership sales and supervisory experience.
- Ability to work with others in a complex matrix structure.
- Strong leadership and organizational skills.
- Ability to understand profit and loss statements.
- Ability to manage a large, diverse staff.
- Ability to work a 6-day work week, including weekends and holidays.
- Valid driver's license with a clean driving record.
- Computer and internet savvy.
- Proactive in nature.
- Ability to plan and organize daily selling activities.
- Ability to secure new business with daily follow-up.
- Experience working with CRM's and follow-up.
- Experience providing quality customer service.
- Strong team leader and team player.
- Strong negotiation skills.
Schedule:
- 8-hour shift
- Day Shift
Education/Requirements:
- Bachelor's degree (B.A.) from a four-year college or university.
- Five to ten years of related experience and/or training; or equivalent combination of education and experience.
Schumacher Auto Group is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.