Sales Operations Manager

1 week ago

Minneapolis, Minnesota, United States Shark|Ninja Full time

Job Summary

The Sales Operations Manager at SharkNinja plays a critical role in driving revenue and margin for assigned retail accounts. This position is responsible for demand planning, inventory management, purchase order execution, POS & trend analysis, trade spend management, and daily monitoring of overall business trends and operational performance.

Key Responsibilities

  • Customer Insights
    • Become a leading resource on customer specific needs and requirements while providing timely communication to both the account and company ensuring you meet the needs and requirements of both.
  • Business Reporting
    • Pull weekly business reporting documents identifying any call to action or highlights.
  • Supply Chain Management
    • Coordinate and track sales performance to promotional expectations with sales analyst and help formulate a future shipment plan based on the results.
    • Work very closely with customer demand planning teams, sales director and sales analyst on all aspects of forecasting, inventory planning, orders, and supply chain management.
    • Input the forecast in SFO and update Data Governance new additions and updated price lists to SFO.
  • Customer Replenishment
    • Conduct weekly meetings with customers' replenishment teams to review recent results and confirm changes affected positively and negatively to the sales.
  • Trade Spend Management
    • Partner with Account Manager team on trade spend management. Input confirmed promotional plans into forecasting system.
  • Business Presentations
    • Partner with extended Target team to coordinate and build customer presentations, monthly business reviews, weekly flash reports and monthly consensus deck.
  • Operational Analysis
    • Provide monthly financial update and conduct a deep dive analysis into key operational/sales performance metrics.
    • Ad Hoc Analysis - Ability to quickly process situations and determine what information/data is required to generate actionable insights
  • Requirements
    • Bachelor's Degree or equivalent experience. (Concentration in Business preferred).
    • 3-5 years of experience in demand planning/supply chain management or business analytics/financial role within the consumer products industry.
    • Ability to draw insights across multiple complex data sets and incorporate into decision making.
    • Ability to work in a collaborative team environment.
    • Past operational or sales experience with Target or large retailer preferred.
    • Must have demonstrated strong analytical skills, attention to detail, and advanced proficiency in the Microsoft suite of products.
    • Strong communication, organization, project management and interpersonal skills.
    • Must be able to set priorities and juggle several tasks within a fast-paced, deadline driven environment with a positive attitude.
    • Ability to travel approximately 20% for corporate events and HQ (Needham, MA) visits.

Company Culture

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

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