HR Operations Supervisor, Leave of Absence Specialist

2 days ago


Englewood, Colorado, United States DISH Full time
Job Summary

DISH, a leading provider of innovative connectivity solutions, seeks an experienced HR Operations and Leave of Absence Supervisor to join its team. As a key member of the Human Resources department, you will play a vital role in shaping an exceptional employee experience by overseeing critical programs like FMLA, ADA, Workers' Compensation, and accommodations.

Key Responsibilities
  • Champion Employee Well-Being: Lead the administration of leave programs with a focus on compassion and care, ensuring employees feel supported during critical life events.
  • Collaborate & Ensure Compliance: Work cross-functionally to harmonize HR processes, while ensuring compliance with federal, state, and local laws.
  • Lead with Heart: Manage, coach, and inspire a team of 8-9 Case Managers, empowering them to provide top-tier service to employees.
  • Prioritize Employee Moments That Matter: Ensure employee interactions around benefits, immigration, accommodations, and retirement plans are handled with care, empathy, and professionalism.
  • Drive Excellence: Conduct one-on-one check-ins, monthly quality reviews, and performance evaluations to nurture growth and deliver excellence.
  • Create a Culture of Continuous Improvement: Develop individualized growth plans and drive team innovation, always looking for ways to enhance the employee experience through process improvements and technology.
  • Elevate the Employee Experience: Serve as a subject matter expert for Case Managers, guiding them through complex inquiries and cases to ensure employees feel heard, respected, and supported.
  • Foster Seamless Communication: Organize team meetings to keep everyone aligned and up-to-date on business rules, while continuously refining and harmonizing HR processes.
  • Innovate with Purpose: Use data, process mapping techniques, and personas to identify opportunities for efficiency and improve the HR journey for employees.
Requirements
  • A Bachelor's degree in Human Resources, Business Administration, or a related field
  • At least 5 years of experience managing leave of absence and accommodation processes
  • Previous experience leading and mentoring a team of 5-10 employees
  • Expertise in navigating HR systems and processes in a fast-paced environment
  • Exceptional facilitation, presentation, and communication skills
  • A commitment to maintaining confidentiality and handling sensitive information with care
What We Offer

We offer a competitive salary range of $72,350.00/Year - $100,000.00/Year, as well as a comprehensive benefits package, including versatile health perks, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan.



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