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Head of Business Growth

2 months ago

Chicago, Illinois, United States The Chicago Lighthouse Full time
Job Overview

Location
Chicago, IL

Remote Work
Hybrid

Employment Type
Full Time

Educational Requirement
Bachelor's Degree

Travel Requirement
Up to 25%

Work Schedule
Day Shift

Job Sector
Sales

Position Summary

OBJECTIVE: The Chicago Lighthouse is a distinguished social service organization dedicated to supporting the blind, visually impaired, disabled, and Veteran communities. Established in 1906, The Chicago Lighthouse is recognized for its innovative approaches, providing vision rehabilitation services, educational programs, employment opportunities, and assistive technology for individuals of all ages. Additionally, we offer outsourced contact center services that excel in delivering exceptional customer engagement solutions. Our mission is to enhance communication and optimize support systems for customer-facing organizations.

The Head of Business Growth collaborates closely with the Senior Vice President of Operations and other key leadership members to propel organizational expansion in line with The Chicago Lighthouse's strategic objectives. This role is pivotal in identifying and pursuing new sales avenues for our innovative products and services. The ideal candidate will be responsible for crafting and implementing a sales strategy aimed at driving revenue growth, establishing robust relationships with clients, and promoting our offerings to both new and existing customers.

The Head of Business Growth will significantly contribute to strategic planning, marketing initiatives, long-term business development, relationship management, client prospecting, budgeting/forecasting, and resource allocation.

KEY RESPONSIBILITIES:
  • Formulate and implement a sales strategy to meet revenue growth objectives.
  • Identify and engage new sales prospects through networking and outreach.
  • Foster and maintain strong relationships with current clients to facilitate cross-selling opportunities.
  • Collaborate with cross-functional teams, including product development, marketing, and customer success, to ensure a cohesive customer experience.
  • Create and present persuasive sales presentations and proposals.
  • Monitor leads in CRM and generate sales reports to evaluate performance.
  • Lead innovation initiatives, including:
    • Conducting market research to identify new opportunities and customer needs.
    • Effectively acquiring and retaining clients by advocating for the organization's products.
  • Oversee sales performance, production, and lead generation efforts.
  • Support marketing strategies for the social business enterprise team, focusing on financial performance, quality, and customer satisfaction.
  • Act as a passionate ambassador for The Lighthouse's mission to serve the blind, visually impaired, disabled, and Veteran communities.
  • Perform additional duties as required.
QUALIFICATIONS:
  • Bachelor's degree in business administration or a related field.
  • 7-10 years of B2B sales experience, ideally within a similar sector or focused on innovative product sales.
  • Demonstrated success in meeting or surpassing sales targets.
  • Comprehensive understanding of the sales process, from lead generation to deal closure.
  • Exceptional communication and interpersonal skills, with a talent for building strong client relationships.
  • Ability to work independently and prioritize tasks effectively.
  • Strong analytical and problem-solving capabilities.
  • Familiarity with CRM software and sales reporting tools.
  • Knowledge of Ability One and Federal programs, as well as state use contracts.
  • Ability to assess the impact of operational initiatives from a sales perspective.
  • Willingness to travel, including overnight trips as necessary.
  • Self-driven and comfortable working independently.
  • Excellent interpersonal and communication skills, capable of effectively engaging with management and cross-functional teams.
  • Proven ability to cultivate lasting relationships with clients.
SKILLS & COMPETENCIES:
  • Expertise in managing client relationships.
  • Outstanding verbal and written presentation abilities.
  • Strong planning and prospecting skills in sales.
  • High degree of creativity in developing innovative sales strategies.
  • Negotiation proficiency.
  • Attention to detail.
  • Exceptional follow-through.
Employee Benefits

COMPENSATION PACKAGE UP TO AN ADDITIONAL 25% OF SALARY INCLUDING:
  • 10 days of paid vacation.
  • 12 paid holidays.
  • 6 sick days accrued annually.
  • Insurance eligibility starting the first of the month after 30 days of employment:
    • Medical (65% covered by The Chicago Lighthouse), dental, and vision insurance options available.
  • Short and long-term disability coverage.
  • Life insurance at 2x salary.
  • Employee recognition events.
  • Company-matched 401(k) plan.
  • Affordable and delicious on-site food options (excluding Glenview location).
The Chicago Lighthouse is an Equal Opportunity Employer, fully compliant with local, state, and federal employment laws. We uphold a strong policy of accommodation and consistently practice the employment of qualified individuals with disabilities. All applicants will receive equal employment opportunities without discrimination based on race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, sexual orientation, military status, order of protection status, or unfavorable military discharge.