Customer Experience Representative
7 days ago
Looking for a company that values teamwork and associate growth? Look no further than Weis Markets, where we strive to create an environment of respect, understanding, and appreciation.
At Weis Markets, we offer competitive compensation packages to our part-time associates. The hourly pay for this position starts at $15.00/hr and can go up to $22.00/hr based on experience and performance.
Job Description:
The Customer Experience Representative is responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, maintaining accuracy during transactions, and ensuring proper security measures are in place. This role also involves maintaining knowledge of weekly ads, marketing promotions, and store layout to answer customer questions and provide assistance as needed.
Key Responsibilities:
- Smile and greet customers, answer customer questions, and help resolve customer concerns in a polite and professional manner.
- Operate front-end scanning equipment and cash registers efficiently and accurately.
- Maintain knowledge of weekly ads, marketing promotions, and store layout to answer customer questions and provide assistance.
- Responsible for general sanitation in the department, including maintaining cleanliness and meeting health and OSHA requirements.
Qualifications:
To perform this job successfully, the associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:
Education and/or Experience:
A high school diploma or equivalent is preferred but not required. No prior experience is necessary, as on-the-job training will be provided.
Benefits:
Weis Markets offers a variety of benefits and resources to its part-time associates, including minimum essential coverage (MEC) Plan, two supplemental medical plan options, dental, vision, short-term disability, term life and AD&D, 401(k) retirement savings plans, scholarship program, associate discount programs, auto and home insurance, employee assistance program, pet insurance, purchasing power, and paid time off and sick pay provided the eligibility and criteria specific to the position are met.
Weis Markets is an Equal Opportunity Employer:
Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
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