Flexible Transit Operator

2 weeks ago


North Little Rock, Arkansas, United States Rock Region METRO Full time
Job Overview

Position: On Demand Driver

Location: North Little Rock, AR

Compensation: Starting at $16.00 per hour with a $1000 sign-on bonus.

This role involves operating a sedan or Wheelchair Accessible Van (WAV) to transport passengers to designated locations as instructed by dispatch. The On Demand Driver is responsible for conducting visual inspections of the vehicle and reporting any mechanical issues. When operating a WAV, the driver must manage wheelchair ramps and secure passengers' wheelchairs safely during transit.

Key Responsibilities:

  • Conduct visual inspections of the vehicle and report any mechanical issues.
  • Transport passengers as directed.
  • Collect fares, issue transfers, and verify the validity of passes.
  • Utilize two-way radios for communication with dispatch and management.
  • Complete written reports for accidents or unusual incidents promptly.
  • Provide excellent customer service and assist passengers with inquiries.
  • Operate electronic communication devices effectively.
  • Inform passengers about routes and schedules.

Required Skills and Qualifications:

  • Understanding of traffic laws and safe driving practices.
  • Ability to learn and follow policies and procedures.
  • Strong communication skills in English, both oral and written.
  • Capability to work flexible hours to meet operational needs.
  • Maintain a courteous and professional demeanor when interacting with the public.
  • Keep accurate records of trip information as required.

Minimum Requirements:

  • High school diploma or equivalent.
  • Must be at least 21 years old.
  • Preferred three years of driving experience.
  • One year of experience in customer service.
  • Valid Class D Driver's License with a clean driving record.
  • Ability to pass a background check and medical examination.

Equal Employment Opportunity:

Rock Region METRO is committed to providing equal employment opportunities without regard to race, color, religion, national origin, sex, age, disability, or veteran status.



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