Clinical Care Transition Specialist

6 days ago

Little Rock, Arkansas, United States Option Care Health Full time
Job Description

Job Title: Clinical Care Transition Specialist

Job Summary:

The Clinical Care Transition Specialist is responsible for providing clinical education and training to ensure successful transition of patients to an Option Care Health care delivery model.

Key Responsibilities:

  • Evaluate, educate, and train patients, caregivers, and facility staff about how OCH services & products will be facilitated in an alternative site, in-home, or virtually in order to ensure successful transition of patients to an Option Care Health delivery model.
  • Conduct patient assessments and evaluations to determine patient viability to join the OCH care delivery model.
  • Partner with, and coordinate with the OCH sales team to understand clinical transition educational needs, and to develop improvements aimed at increasing patient transition volume.
  • Maintains confidentiality of patient and proprietary information and observes legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
  • Provides proper documentation of education utilizing OCH applications and technology.

Requirements:

  • Active and unrestricted Registered Nurse (RN) license required.
  • Minimum of 2 years of experience in the healthcare industry.
  • Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
  • Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards).
  • Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
  • Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
  • Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.
  • Access to a reliable means of transportation which will enable the incumbents to travel to care facilities, home visits and multiple hospitals. If such means of transportation would include a personal vehicle, a valid driver's license and proof of insurance would be required.
  • Willingness to obtain nursing licensure in additional states if business need supports and geography aligns with market.
  • Able to plan, organize and make presentations.

Travel Requirements:

100% local travel to and from partnerships facilities, community hospitals, and medical practice offices to sell Option Care Services, process referrals and provide live education and training support to patient/caregiver and referral sources.

Preferred Qualifications & Interests:

  • Hands on home or alternate site infusion or discharge planning experience
  • Experience growing service provider partnerships

Benefits:

  • 401k
  • Dental Insurance
  • Disability Insurance
  • Health Insurance
  • Life Insurance
  • Paid Time off
  • Vision Insurance

Equal Employment Opportunity:

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

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