Administrative Director
2 weeks ago
AQ Property Solutions LLC is a family-owned and operated company with a rich history in the water & landscape industry. We offer a diverse range of services, and our commitment to exceptional customer service has earned us a reputation for superior customer retention.
As a key member of our team, the Office Manager will play a vital role in supporting our business goals. This is an independent position that requires a highly organized and flexible individual who can handle a wide range of administrative and executive support tasks.
Key Responsibilities:- Act as a liaison between the owner, personal assistant, and staff, scheduling meetings and appointments, and maintaining office policies and procedures.
- Manage relationships with vendors, service providers, and customers, ensuring timely payment of invoices.
- Oversee contracts and price negotiations with office vendors, service providers, and office lease.
- Identify and implement systems to increase efficiency within the office and operations, utilizing our current CRM system to its full capacity.
- Manage office services, ensuring organized operations, controlled correspondences, designed filing systems, and assigned clerical functions.
- Allocate tasks and assignments to staff members and monitor their performance.
- Assign and monitor personal assistants' responsibilities and tasks among office staff.
- Ensure top performance of office staff through coaching, guidance, and training.
- Stay updated on software, technical, and professional knowledge by attending educational workshops and staying abreast of industry publications.
- Prepare annual budgets, plan expenditures, analyze variances, and implement necessary corrections.
- Evaluate and manage staff performance, recruit and select office staff, and organize orientation and training.
- Design and implement filing systems, including HR and payroll, and ensure their maintenance and security.
- Coordinate schedules, appointments, and bookings, and monitor office supplies and inventory.
- Handle customer inquiries and complaints, and maintain a safe and secure working environment.
- Provide general support to visitors, clients, and staff, and identify, recommend, and present employee benefits packages.
Requirements:
Minimum 5 years of administrative experience, preferably with several years of office management experience. This is a highly independent position that requires a self-motivated individual who can run the administrative side of a business.
Benefits:
We offer a great work environment, paid time off, and other benefits. We will be offering healthcare and other company benefits in the coming year, and the new Office Manager will play a key role in researching and implementing these benefits.
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