Front Office Liaison

2 weeks ago


Villa Rica, Georgia, United States Tanner Health System Full time

Job Summary

The Front Office Representative serves as the primary point of contact for patients, responsible for check-out duties, including entering charges, collecting deductibles and co-insurances, posting payments, and scheduling follow-up appointments. This role also involves assisting with answering the telephone, registering new patients, and making appointments. The ideal candidate will possess excellent communication skills, be able to multi-task, and maintain a high level of customer service and accuracy.

Key Responsibilities

  • Enter charges, collect deductibles and co-insurances, and post payments
  • Schedule follow-up appointments
  • Assist with answering the telephone and registering new patients
  • Make appointments

Requirements

  • High School Diploma or GED
  • One year of related experience
  • Working knowledge of standard practices and procedures
  • Data entry experience required

Working Conditions

This role requires working in a fast-paced office environment, with the ability to multi-task and prioritize tasks effectively. The ideal candidate will be able to work closely with others and function as a team member.


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