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Front Office Liaison

2 months ago

Villa Rica, Georgia, United States Tanner Health System Full time

Job Summary

The Front Office Representative serves as the last point of contact for patients in the office, responsible for check-out duties, including entering charges, collecting deductibles and co-insurances, posting payments, and scheduling follow-up appointments. This role also assists with answering the telephone, registering new patients, and making appointments.

Key Responsibilities

  • Multi-tasking and maintaining a high level of customer service and accuracy
  • Communicating proactively and assisting patients with questions and requests
  • Working closely with others and functioning as a team member
  • Data entry experience and ability to organize, analyze, and prioritize work

Requirements

  • High School Diploma or GED
  • One year of related experience
  • Working knowledge of standard practices and procedures

Shift Description

M-F 7:30/8:00, 5:00/5:30 or last patient