Assistant Manager

4 weeks ago


Great Barrington, Massachusetts, United States Ascena Full time
About Us

At Ascena, we're passionate about empowering women to find their authentic self-expression. As an Assistant Manager, you'll play a key role in delivering exceptional client service and supporting the operational functioning of our stores. Your responsibilities will include providing guidance to sales associates, managing store operations, and driving revenue growth through effective client interactions.

Key Responsibilities:
  • Embody our values and set an example through your behaviors
  • Ensure compliance with all Ascena practices and procedures
  • Support the business strategy and adjust to effectively reach goals
  • Drive revenue by proactively managing the client experience
  • Utilize tools to ensure a client-focused team environment
  • Coach associates on client interactions and performance
  • Assume PIN and signature privileges for register functions requiring approval
  • Utilize reports to make effective merchandising decisions
  • Ensure optimal coverage and productivity in all areas of the store

Requirements:
  • Client Service: Ensure that the client remains the top priority while balancing required tasks and overall store operations
  • Store Operations and Organization: Ability to organize, delegate, prioritize assignments, and meet deadlines
  • Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain within Ascena's guidelines
  • Accuracy: Ability to handle cash and provide change without error
  • Communication: Communicate effectively with clients, members of management, business partners, and store associates
  • Schedule: Flexibility in scheduling to meet the needs of the business
  • Physical: Ability to lift and carry up to 20 pounds occasionally

Education and Experience:
  • Minimum Requirements: High School Diploma or GED
  • Minimum six months sales associates experience with Ascena or equivalent experience with another retailer in a position of sales associate or higher
  • Part-time or full-time managerial experience preferred

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