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Front Desk Coordinator

2 months ago

Chattanooga, Tennessee, United States Focus Treatment Centers Full time

**Job Summary**

Focus Treatment Centers is seeking a highly skilled and professional Front Desk Receptionist to join our team. As the initial face and voice of our organization, this role is responsible for providing exceptional customer service and support to patients, family members, and visitors.

**Key Responsibilities:**

  • Answer incoming calls and direct callers to the appropriate staff member
  • Greets patients, family members, visitors, and other guests with a warm and welcoming smile
  • Sorts and forwards incoming mail and coordinates the pick-up and delivery of express mail services
  • Assists with ordering, receiving, stocking, and distributing office supplies
  • Performs other job duties as assigned by the Director of Admissions

**Requirements:**

  • High School diploma or equivalent (GED) and a minimum of 5 years of experience in a front-desk, customer service oriented office position
  • Strong organizational skills, ability to multi-task, and remain calm under pressure
  • Excellent verbal and written communication skills
  • Ability to work independently and as part of a team

**What We Offer:**

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package